Business - Topic : client relationships

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When Family Members Want Freebies

February 27, 2018  | Article

When you work in the beauty business, it’s all but inevitable that family members will expect free services.

Keywords: client relationships  

Crowdsourcing: What’s the Worst Thing a Client Has Ever Said to You?

December 13, 2017  | Article

This month we asked nail techs: What's the worst thing a client has ever said to you?

Keywords: client relationships   crowdsourcing  

Turn Your Clients Into Instagram Video Stars

November 28, 2017  | Article

Liven up your Instagram feed with videos featuring salon clients. Not only does this add energy and authenticity and to your web presence, it builds a bond with the clients you’ve tapped to share their experiences of your salon.

Keywords: client relationships   Instagram   social media   web marketing  

Great Gifts From Grateful Clients

November 21, 2017  | Article

While it may be true that it’s better to give than to receive, receiving is pretty good too. We asked nail techs: What’s the best holiday gift you’ve received from a client?

Keywords: client relationships   holidays  

Veteran Educators Launch Business Conference for Nail Salon Owners

October 19, 2017  | Article

Topics will include business planning, legal compliance, staffing and compensation, service pricing, marketing, and client relations.

Keywords: client relationships   consultants   legalities   networking event   service pricing  

The Nail Hub Podcast Transcription: Your Clients Aren't Lucky to Have You

August 10, 2017  | Article

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client issues   client relationships   client scheduling   Elizabeth Morris   The Nail Hub  

The Nail Hub Podcast: Your Clients Aren't Lucky To Have You

August 7, 2017  | Video

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client relationships   Elizabeth Morris   The Nail Hub  

VBP President Believes in Personal Interactions

January 27, 2017  | Article

If you’ve ever purchased a product from VBP Worldwide, you might just get a visit from the company’s president, David Anthony.

Keywords: client relationships   networking  

Salon Gives Clients Personalized Welcome Sign

January 26, 2017  | Article

At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.

Keywords: client relationships   customer service  

The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad

January 5, 2017  | Video

Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.

Keywords: Business   client issues   client relationships   client scheduling  

Making a Difference in Our Clients’ Lives

October 23, 2016  | Article

Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.

Keywords: client health   client relationships   clients  

Crowdsourcing: Turning Clients Away

October 12, 2016  | Article

This month we asked nail techs: Have you ever turned away a client?
If so, why and how did you do it?

Keywords: client relationships   crowdsourcing  

Crowdsourcing: How do you handle your clients when you go on vacation?

June 21, 2016  | Article

This month we asked nail techs: How do you handle your clients
when you go on vacation?

Keywords: client relationships   crowdsourcing   time management  

Tell Your Clients to Pay Up

March 11, 2016  | Article

Salon consultant Neil Ducoff has something to say to those nail techs who raise their prices, then let certain clients slide on the increase: Get a new backbone.

Keywords: client relationships   raising prices  

Body Language: Read Your Clients Like a Book

October 14, 2015  | Article

What are your clients and employees saying without words? Learning to read body language can help you manage employees and create happy returning clients.

Keywords: client relationships   communicating with customers  

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Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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