September 1, 2016
Suzie addresses three important questions asked by many non-professional viewers regarding Acrylic or Gel Nails.
January 5, 2016
The Ten Spot offers a complimentary toe wax with every pedicure service.
September 14, 2015
There’s more to online reviews than just a star rating. Studying customer comments can help you determine what you’re doing right and, more importantly, what areas you should focus on for improvement.
April 13, 2015
In the second installment of our new series, NAILS explores services you can easily add to your menu to increase your revenue and offer your clients convenience. This month, we take a look at henna tattoos.
March 11, 2015
Learn to increase your paycheck by making an extra sale or booking an unexpected appointment.
March 1, 2015
This month we asked nail techs: What was your biggest nail service disaster?
January 28, 2015
This month we asked nail techs: How do you feel about clients using their cell phones during a manicure? What do you do if it messes up your work?
January 16, 2015
In the modern retail environment of commodity services and prices, consumers will pay a premium for old-fashioned customer service. Try any (or all) of these 20 high-touch customer service tips.
December 1, 2014
This month we asked nail techs:How do you react to negative feedback on Yelp? Do you respond?
November 1, 2014
This month we asked nail techs: What are the best-selling retail items at your salon? What has a hard time selling?
September 1, 2014
This month we asked nail techs: Do you use an e-file?
July 31, 2014
Improve your bottom line with Tech Success, a six-week program from Empowering You Consulting designed to empower you with five key business systems to be implemented into your everyday routine.
June 2, 2014
It’s crucial to make each and every client who walks in your door feel special. There are little things you can do that make a big difference and ultimately keep your clients coming back for more.
May 28, 2014
“There are always two technicians working on a client at one time, even if they are just getting a manicure,” says Hiroko Fujikawa, owner of Mars The Salon.
March 29, 2014
“We want to anticipate our clients’ needs and really cater to their likes and dislikes. No matter how many times they come in they can have a different pedicure combination,” says Shane Bird, director of spa operations for Skaná Spa.
InternatioNAILS: Mexico and Central America20 photos
Cosmoprof North America 201669 photos
An inflammatory condition of the skin characterized by redness, itching, and oozing vesicular lesions, which become scaly, crusted, or hardened.
What are reasonable terms for a non-compete contract?
How do I announce to my clients that I will be moving to a new salon?
The new products I’m using are adding time to each appointment. How do I adjust my schedule?
Why isn’t my Gelish application curing properly?
What’s the cause of the pinkish-red oval area on the pad of my client’s toes?
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