February 25, 2015
We’ve all had those mortifying moments in (and out of) the salon. A few brave techs shared their most embarrassing at-work situations with us and experts weighed in on how to do proper damage control. Don’t let the following happen to you.
Keywords: client health educating clients elderly clients
December 7, 2011
In Glamour's December 2011 issue, many beauty questions were answered, revealing some important information about women's facial hair maintenance.
Keywords: client health customer service educating clients holiday products Tweezerman
January 1, 2010
Since January is your issue, written by you and for you, we asked nail technicians to give us their “rules to live by” in the salon. Here are 10 that we couldn’t agree with more!
Keywords: client relationships client scheduling customer service educating clients On My Mind
September 1, 2009
You offer services using natural products, and you and your staff make earth-friendly choices for your salon whenever you can. How do you let your clients know about your commitment to going green? Below are five ways to spread your message
Keywords: advertising/promotions educating clients networking OPI Products public relations
November 1, 2008
Salon owner Shari Finger answers your questions on building a clientele, regaining the trust of a discount salon-goer, listening to clients’ personal issues, and clients who mistreat their nails.
Keywords: business building client relationships client retention Dear Shari discount salons
January 1, 2008
As an overachiever in the realm of education, I wonder how many techs feel the same way I do.
Keywords: As I See It building your clientele continuing education educating clients manufacturers educators
December 1, 2007
If only customers knew what to look for, it would bring up the quality of nail care across the country.
Keywords: educating clients
November 1, 2006
A career in the nail industry has its fair share of rewards, but with it can come issues that challenge even the most die-hard professional. From finding it difficult to retail products to being allergic to chemicals in the salon, it seems almost every nail tech has some concerns regarding her occupation.
Keywords: allergic reactions communicating with customers continuing education cosmetology schools customer service
September 1, 2006
When kids are younger it seems like they can’t grow up soon enough. They spend days dreaming about what adulthood will be like (I dreamt that I would be a nun who smoked cigarettes), and they mimic the adults they see in their lives — parents, teachers… Jessica Simpson.
Keywords: educating clients youth marketing youth services
July 1, 2006
What happens when you get to the top of the industry? Everyone else wants to join you or take you down. To make sure you keep the power, make sure you are implementing some of these power-salon practices into your services and business.
Keywords: Alcohol in the Salon custom nail colors Dashing Diva educating clients full-coverage nail coatings
February 1, 2002
Training and conditioning your clients to behave the way you want them to is both possible and necessary.
Keywords: educating clients late clients
April 1, 1993
You know how you want your clients to take care of their nails at home – send these guides home with them to make sure they know.
Keywords: client health educating clients natural nail care