Business - Topic : reader surveys

1 - 14 of 14

Do Your Customers Have a High Salon IQ?

August 1, 2011  | News

Good Housekeeping asked its readers if they knew what to look for in a good salon.

Keywords: autoclaves   Barbicide   reader surveys   salon sanitation  

Out of Mouths of Clients

April 1, 2010  | Article

Sometimes the things clients say are music to your ears; other times they can make you cringe. We asked nail techs to tell us their favorite, and least favorite, things to hear from clients.

Keywords: client issues   clients   reader surveys   referrals  

When I first became a tech, I was shocked to learn ______________.

March 1, 2010  | Article

Surprise! It’s often said that school does little to prepare techs for the salon environment. And it’s not only the technical challenges that may come as a surprise to the newly minted nail tech.

Keywords: building your clientele   cosmetology schools   education   finding a job   learning new techniques  

On My Mind: Rules to Live By

January 1, 2010  | Article

Since January is your issue, written by you and for you, we asked nail technicians to give us their “rules to live by” in the salon. Here are 10 that we couldn’t agree with more!

Keywords: client relationships   client scheduling   customer service   educating clients   On My Mind  

For the Good of the Team

January 1, 2010  | Article

Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?

Keywords: healthy working   motivation   reader surveys   salon atmosphere   staff management  

She Said, She Said

January 1, 2010  | Article

Keywords: nail technician   reader surveys   salon atmosphere   salon profiles   team-building  

Boosting Morale In A Sagging Economy

March 1, 2009  | Article

The news is reporting layoffs, bailouts, and an unstable world market.  Clients are murmuring about tight budgets and personal cutbacks.  With the air heavy with dread, nail techs should focus on their psyche and their systems.

Keywords: economy   keeping your business competitive   reader surveys   sustainable business  

Are You Really Ready to Open Your Own Salon?

February 1, 2009  | Article

If you think salon ownership is easy, take this quiz before you make the leap.

Keywords: opening a new salon   owner issues   reader surveys   sustainable business  

Celebrating the Spirit of the Season

December 1, 2008  | Article

Nail techs tell us how they mark the holidays at the salon with special decorations and parties for staff and clients.

Keywords: holiday decorating   holidays   reader surveys  

Business Advice You Never Forgot

October 1, 2008  | Article

It’s that little piece of advice you got while you were coming up. It may have been something quick and off -hand from someone you never saw again, or a lasting lesson from a mentor who still counsels you to this day, but for whatever reason it stuck with you throughout your career. We asked techs to share their stories of meaningful business advice.

Keywords: customer service   reader surveys  

More Work, More Money?

September 1, 2008  | Article

The economy being what it is, it’s happening more and more. Clients are pushing their two-week fill appointments to three and even four weeks. Usually that means more work for the tech and longer appointment times. We asked NAILS readers: Do you charge more for a fill if it’s been longer than two weeks since the client’s last appointment? 

Keywords: fills   reader surveys   recession   service pricing  

Salon Equipment Survey

June 1, 2007  | Article

Compare your salon to the salons of surveyed NAILS readers to find out which pieces of equipment are found most commonly in the salon.

Keywords: industry research   reader surveys   salon equipment  

The Good, The Bad, and The Nasty

October 1, 2004  | Article

What are clients saying about their salon visit after they leave? We took that question to several frequent nail salon clients to find out what’s on their minds and see what they really think about you, your salon, and your services.

Keywords: clients   customer service   reader surveys  

How Do I Get Clients to Take Care of Their Nails?

November 1, 1994  | Article

We asked our readers to tell us how they get their clients to take care of their nails after they leave the salon.

Keywords: files   reader questions   reader surveys  

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