Business - Topic : service pricing

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The 7% Solution

October 1, 2008  | Article

When choosing professional products to use in your services, the product cost for each service should amount to approximately 7% of the service price.

Keywords: service pricing   sustainable business  

Ask the Manicurist

September 1, 2008  | Article

You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.

Keywords: client issues   client relationships   humor   nail repairs   service pricing  

More Work, More Money?

September 1, 2008  | Article

The economy being what it is, it’s happening more and more. Clients are pushing their two-week fill appointments to three and even four weeks. Usually that means more work for the tech and longer appointment times. We asked NAILS readers: Do you charge more for a fill if it’s been longer than two weeks since the client’s last appointment? 

Keywords: fills   reader surveys   recession   service pricing  

Strategies for Weathering the Economic Storm

May 1, 2008  | Article

Neil Ducoff, CEO of Strategies, gives a little economic advice.

Keywords: business building   business tools   economy   keeping your business competitive   service pricing  

Ask The Manicurist

April 1, 2008  | Article

You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.

Keywords: client complaints   customer service   humor   service pricing  

Just Say "WOW"

March 1, 2008  | Article

A good manicure or pedicure should make clients feel special and pampered. Some services push the boundaries in terms of techniques, ingredients, and price to make them exceptional. Take a look at these services that go above and beyond. 

Keywords: add-on services   customer service   day spa   deluxe manicures   deluxe pedicures  

Take Control of Your Appointment Schedule

March 1, 2008  | Article

Everyone wants to be the master of her own time, but with clients, friends, and family all pulling in different directions, how can we? This is a call to all nail professionals to snatch your appointment book from the hands of your well-meaning (but clueless) clients, and take control.

Keywords: business tools   client scheduling   organization   service pricing  

Let’s Swap

February 1, 2008  | Article

Before there were dollars and cents— in fact before there was any kind of currency — there was barter. You give me this and I’ll give you that. From other professional service providers (dentists, electricians, yoga teachers) to weekend getaways, nail techs are still using this practice today.

Keywords: bartering   business   money   service pricing  

Are Discount Salons a Threat?

August 1, 2007  | Article

When NAILS polled its readers about their top salon challenges, competition from discount salons ranked second on the list, just behind attracting and retaining new clients. But for every tech feeling the sting of low-priced competitors popping up on nearly every street corner, there are many who have made peace with the problem; some have even used the competition to spur them to adopt higher levels of customer service and more stringent sanitation standards.

Keywords: customer service   discount salons   keeping your business competitive   service pricing  

Re-Energize Your Schedule

July 1, 2006  | Article

By analyzing her workload and employing smarter scheduling, nail tech Heather Goodwin managed to work fewer hours and still increase her income by $25,000 a year. Learn her strategies to maximize your schedule and create the career you want.

Keywords: business building   service pricing  

Where Have All the Profits Gone?

March 1, 2006  | Article

As a salon owner or manager you may struggle with one question daily: Where does all the money go? You generate plenty of income in services and retail sales, yet there is little left to show for it at the end of the month. To regain control of your profitability, learn about the six profit points that make or break a salon.

Keywords: business   marketing/promotions   service pricing  

Do Your Prices Need a Makeover?

July 1, 2005  | Article

Many of you are concerned that when an increase is implemented, clients will leave, and in some instances, this may be true. But you must not forget future goals, and you must keep pace with increases in supply costs, education expenses, and other overhead cost expenses.

Keywords: raising prices   service pricing  

Salon Coach Offers Book-Building Basics

June 1, 2005  | Article

Coach advises nail tech that to serve her primary customers, she'll have to change her hours to accommodate them. 

Keywords: business makeovers   customer service   retailing   salon coaching   service hours  

Top Dollar Techs

March 1, 2005  | Article

They charge almost double the average price for a set of nails and their appointment books are so full they turn away clients. What is it that allows these techs to command such a high fee, and how can their advice impact your bottom line?

Keywords: service pricing  

“May I Take Your Order, Please?”

June 1, 2004  | Article

Create a nail menu that caters to your clients’ individual wants and needs. If you offer low-priced options and add-ons you can form an à la carte menu that may appeal to busy, choosy consumers.

Keywords: salon menus   service pricing  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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