April 16, 2014
Maggie’s not so keen on strict last-minute cancellation policies.
April 1, 2008
In this installment, The Manicurist tackles cancellation fees, early clients and those nagging cell phones.
September 1, 2005
Doing a stunning new set of nail enhancements on a first-time customer does not always guarantee a full book. Try these tips, from the fingertips up, to turn a new face into a committed standing client.
March 1, 1992
A systematic, organized receptionist can curb client cancellations and no-shows before they become problems.
A Light Finish: The Latest in LED Gel Lamp Technology27 photos
Cosmoprof North America 201574 photos
A self-avowed “beauty biz lifer,” Haynam started her career at 16, traveled the world getting experience,...
What’s the cause of the pinkish-red oval area on the pad of my client’s toes?
Am I losing my touch applying acrylics?
Should I have a TV in my salon?
Is perfectionism on the job a blessing or a curse?
What’s the best way to recruit techs for a new salon?
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