May 22, 2015
Maggie doesn’t hesitate to confront clients about past sins.
May 13, 2015
Maggie is fed up with clients who won’t get off the phone.
May 12, 2015
This month we asked nail techs: Do you socialize with clients outside of the salon? Why or why not?
April 15, 2015
Maggie is not too keen on clients bringing in their own nail supplies.
December 5, 2014
Maggie is tired of clients who don’t feel chatty.
November 14, 2014
Maggie still has plenty to do after the last client of the day leaves.
August 5, 2014
This month we asked nail techs: If you could change one thing about your work environment, what would it be?
July 14, 2014
You may recall that I was worrying about working on clients last week. Well, it turns out that real, live clients caused me a couple of headaches in week two.
July 2, 2014
Do you give walk-ins the red light, yellow light, or green-light-go? Consider which of these salon policies will help you increase client traffic.
June 25, 2014
Maggie says if she’d known then what she knows now about the business, she might have chosen a different career.
May 28, 2014
Maggie and her fledgling employee Baby Bird are dealing with client scheduling drama.
April 30, 2014
Maggie wonders why it is that clients still don’t know how to sit and extend their hands properly.
March 14, 2014
It happens every year around this time — it’s still light outside when most people are getting out of work. It’s not raining. It’s not cold, but it’s not hot yet. Everything is green. People get spring fever.
February 11, 2014
We commonly speculate whether white spots, strips, and areas on the nails are caused by dehydration or damage. Those of us who consider ourselves well-educated and competent have viewed the white spots on the nails from
February 3, 2014
This month we asked nail techs: How do you deal with client no-shows?
Nails From the 2015 Met Gala22 photos
On the Road with Hannah Lee34 photos
A form is what is used to sculpt a nail shape with acrylic. It's a scaffolding of sorts, used to help shape the nail as it cures and can be used...
What’s the cause of the pinkish-red oval area on the pad of my client’s toes?
Am I losing my touch applying acrylics?
Is perfectionism on the job a blessing or a curse?
What low-cost extras do you provide that clients perceive as having a high value?
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