Topic : client relationships

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Young Nails Biz Talk: Are You Getting Too Close to Clients?

June 11, 2018  | Video

Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.

Keywords: Business   client issues   client relationships   clients   Young Nails  

Young Nails Biz Talk: Dealing With Difficult Clients

April 24, 2018  | Video

Young Nails' Tracey Reierson and Habib Salo discuss how to approach problems with difficult clients. 

Keywords: client issues   client relationships   clients   difficult clients   Young Nails  

When Family Members Want Freebies

February 27, 2018  | Article

When you work in the beauty business, it’s all but inevitable that family members will expect free services.

Keywords: client relationships  

12 Ways to Show Clients Some Love

February 13, 2018  | Nail Bytes

Keeping your clients coming back takes more than just providing expert services. These customer service ideas will help you show clients how much you love and value them.

Keywords: client relationships   client retention   clients   communicating with customers   customer service  

Procrastinated Christmas Shoppping? Try Christmas E-Cards by OPI!

December 21, 2017  | Blog Post

OPI offers nail lovers an easy alternative to holiday cards perfect for those who waited until the last minute. 

Keywords: client relationships   email marketing   holidays   OPI Products  

Crowdsourcing: What’s the Worst Thing a Client Has Ever Said to You?

December 13, 2017  | Article

This month we asked nail techs: What's the worst thing a client has ever said to you?

Keywords: client relationships   crowdsourcing  

Turn Your Clients Into Instagram Video Stars

November 28, 2017  | Article

Liven up your Instagram feed with videos featuring salon clients. Not only does this add energy and authenticity and to your web presence, it builds a bond with the clients you’ve tapped to share their experiences of your salon.

Keywords: client relationships   Instagram   social media   web marketing  

Great Gifts From Grateful Clients

November 21, 2017  | Article

While it may be true that it’s better to give than to receive, receiving is pretty good too. We asked nail techs: What’s the best holiday gift you’ve received from a client?

Keywords: client relationships   holidays  

50 of the Worst Things Clients Have Said to Techs

October 25, 2017  | Nail Bytes

From commenting on weight loss to refusing to pay to demanding services despite an illness or family death, some clients just don't know how to be respectful or appropriate.

Keywords: client issues   client relationships   difficult clients  

Veteran Educators Launch Business Conference for Nail Salon Owners

October 19, 2017  | Article

Topics will include business planning, legal compliance, staffing and compensation, service pricing, marketing, and client relations.

Keywords: client relationships   consultants   legalities   networking event   service pricing  

The Nail Hub Podcast Transcription: Your Clients Aren't Lucky to Have You

August 10, 2017  | Article

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client issues   client relationships   client scheduling   Elizabeth Morris   The Nail Hub  

The Nail Hub Podcast: Your Clients Aren't Lucky To Have You

August 7, 2017  | Video

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client relationships   Elizabeth Morris   The Nail Hub  

VBP President Believes in Personal Interactions

January 27, 2017  | Article

If you’ve ever purchased a product from VBP Worldwide, you might just get a visit from the company’s president, David Anthony.

Keywords: client relationships   networking  

Salon Gives Clients Personalized Welcome Sign

January 26, 2017  | Article

At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.

Keywords: client relationships   customer service  

The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad

January 5, 2017  | Video

Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.

Keywords: Business   client issues   client relationships   client scheduling  
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