Topic : client relationships

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Crowdsourcing: What’s the Worst Thing a Client Has Ever Said to You?

December 13, 2017  | Article

This month we asked nail techs: What's the worst thing a client has ever said to you?

Keywords: client relationships   crowdsourcing  

Turn Your Clients Into Instagram Video Stars

November 28, 2017  | Article

Liven up your Instagram feed with videos featuring salon clients. Not only does this add energy and authenticity and to your web presence, it builds a bond with the clients you’ve tapped to share their experiences of your salon.

Keywords: client relationships   Instagram   social media   web marketing  

Great Gifts From Grateful Clients

November 21, 2017  | Article

While it may be true that it’s better to give than to receive, receiving is pretty good too. We asked nail techs: What’s the best holiday gift you’ve received from a client?

Keywords: client relationships   holidays  

50 of the Worst Things Clients Have Said to Techs

October 25, 2017  | Nail Bytes

From commenting on weight loss to refusing to pay to demanding services despite an illness or family death, some clients just don't know how to be respectful or appropriate.

Keywords: client issues   client relationships   difficult clients  

Veteran Educators Launch Business Conference for Nail Salon Owners

October 19, 2017  | Article

Topics will include business planning, legal compliance, staffing and compensation, service pricing, marketing, and client relations.

Keywords: client relationships   consultants   legalities   networking event   service pricing  

The Nail Hub Podcast Transcription: Your Clients Aren't Lucky to Have You

August 10, 2017  | Article

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client issues   client relationships   client scheduling   Elizabeth Morris   The Nail Hub  

The Nail Hub Podcast: Your Clients Aren't Lucky To Have You

August 7, 2017  | Video

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client relationships   Elizabeth Morris   The Nail Hub  

VBP President Believes in Personal Interactions

January 27, 2017  | Article

If you’ve ever purchased a product from VBP Worldwide, you might just get a visit from the company’s president, David Anthony.

Keywords: client relationships   networking  

Salon Gives Clients Personalized Welcome Sign

January 26, 2017  | Article

At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.

Keywords: client relationships   customer service  

The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad

January 5, 2017  | Video

Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.

Keywords: Business   client issues   client relationships   client scheduling  

Nail Humor: Listening to Your Clients

December 20, 2016  | Video

Dynh Le, owner of Guys Do Nails (GDN) Nail Bar in Wilmington, N.C., creates nail sketches about his experiences in the nail salon.

Keywords: client relationships   male nail techs   nail humor  

Making a Difference in Our Clients’ Lives

October 23, 2016  | Article

Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.

Keywords: client health   client relationships   clients  

Crowdsourcing: Turning Clients Away

October 12, 2016  | Article

This month we asked nail techs: Have you ever turned away a client?
If so, why and how did you do it?

Keywords: client relationships   crowdsourcing  

11 Ways to Really Annoy Your Nail Tech

June 24, 2016  | Nail Bytes

Looking at all the ways a client can get attention from her nail tech, if only the negative kind.

Keywords: annoying clients   client relationships   Nail Bytes  

Crowdsourcing: How do you handle your clients when you go on vacation?

June 21, 2016  | Article

This month we asked nail techs: How do you handle your clients
when you go on vacation?

Keywords: client relationships   crowdsourcing   time management  
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