Topic : clients

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My First Year: First-Time Customer Jitters

June 16, 2017  | Blog Post

Kelly Wilson talks about how to conquer self-doubt when beginning to take clients.

Keywords: building your clientele   clients   My First Year   new nail techs   newbie  

Clientele Makes the Switch to Long-Lasting Polish

May 24, 2017  | Article

Returning clients were impressed to see their polish lasting for several weeks with little-to-no wear at the free edge, yet unlike with gel-polish, they could remove it easily.

Keywords: clients   long-lasting nail polish   natural nails  

Nail Humor: Worst Client Ever?

December 19, 2016  | Video

Dynh Le, owner of Guys Do Nails (GDN) Nail Bar in Wilmington, N.C., creates nail sketches about his experiences in the nail salon.

Keywords: client issues   clients   male nail techs   nail humor  

6 Habits That Will Get Clients to Rebook Every Time

October 25, 2016  | Article

Building your book requires hard work, consistency — and asking the right questions to get clients to prebook. Don’t worry, you can still talk about the weather, or what you’re watching on Netflix, but you’ll want to squeeze a few of these questions into the conversation from here on out.

Keywords: building your clientele   clients   communicating with customers   customer service   Milady  

Making a Difference in Our Clients’ Lives

October 23, 2016  | Article

Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.

Keywords: client health   client relationships   clients  

My Top 5 Worst Nail Clients from Hell (NailGuyTV)

September 18, 2015  | Video

NailGuyTV's Robert Nguyen shares with us his top five worst nail client types.

Keywords: clients   Robert Nguyen  

Her Cancellations Are Pure Poetry

August 31, 2015  | Article

When she can’t make her standing appointment, one longtime client notifies her nail tech with poetry.

Keywords: client relationships   client scheduling   clients  

Inheritance

April 8, 2015  | Blog Post

Twenty-two years of doing nails takes a toll on the hands.

Keywords: clients   ergonomics  

I Guess She Showed Me!

February 25, 2015  | Blog Post

Maggie’s unhappy client got her revenge.

Keywords: clients  

Spinning Straw Into Nails

February 11, 2015  | Blog Post

Maggie wonders if those uncooperative clients really have control issues.

Keywords: clients  

The Doppelganger Effect

January 23, 2015  | Blog Post

Maggie has great expectations when a favorite long-lost client returns.

Keywords: clients  

I Tot I Taw a Nay-Wady [Translation: Nail Lady]

January 21, 2015  | Blog Post

Maggie is fed up with clients who sound like 2-year-olds.

Keywords: clients  

Glitz for a Glamorous Guest: The Tooth Fairy Drops By

December 31, 2014  | Article

Nail tech Rachael Waggoner of Dazzlin’ Digits 3D Nails in Lakewood, Colo., is lucky to count Mirealla Chavez, a professional tooth fairy, among her clientele.

Keywords: clients  

Laying It on Too Thick

October 22, 2014  | Blog Post

Maggie can stand only so much praise from clients.

Keywords: clients  

Crazy

October 15, 2014  | Blog Post

Maggie recalls one crazy client who lost it right before her eyes.

Keywords: clients  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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