June 1, 1997
Clients have their reasons for wanting to go au naturel—with their nails, that is. You can keep your former acrylic clients loyal to you with a good removal and post-removal care.
February 1, 1997
We polled marketing experts, nail technicians, and salon owners for their best suggestions on how to find new customers…and keep the ones you have.
June 1, 1996
Janice Reams provides each of her clients with her own “personal care bag” — a bag containing her private butlers and files.
JoAnn Har, a nail technician in Hod Hasharon, Israel, gives her clients a little something extra, and it doesn’t cost her a cent.
December 1, 1995
Find out if your customer service is as good as you want it to be.
July 1, 1995
One of the most important responsibilities of the salon owner or manager is to field complaints from unhappy customers. The tricky job is to handle an unsatisfied customer and the technician who provided the service without losing either.
February 1, 1995
Janeice Spicer, a licensed vocational nurse, went back to school two years ago to pursue a career that she thought would better utilize her natural born talents.
January 1, 1995
Get ready! Predictions on where the nail industry is headed!
May 1, 1994
A client’s first telephone experience with your salon should include a quick response and a cheery hello.
January 1, 1992
Creating salon access for disable people is not only a matter of eliminating physical barriers, but also getting rid of fear.
April 1, 1991
Start by giving clients know-'em'dead service instead of lowering your prices.
March 1, 1991
If it is indeed true that people take better care of what they have, then your business will also thrive despite the recession.
February 1, 1991
How to woo customers, wow them, and then win them back. A list of reasons that clients leave you and how to overcome each one.
December 1, 1990
Demonstrate your commitment with swift, courteous action
As a nail tech it is tempting to specialize in one area, but limiting yourself will result in lost clients, especially in today's recession.
Salon Design on a Dime22 photos
Lots and Lots of Ocelot9 photos
What is causing the deep horizontal ridges and swollen cuticles in my client’s nails?
How do you track your sales and other records throughout the year?
Is there a business-related New Year’s resolution you find yourself making every year?
Reader to Reader: What solutions do you have for handling extremely obese clients respectfully?
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VietSALON - January/February 2013
NAILS Magazine - July 2012
How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.
The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.
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