November 18, 2011
NAILS editor Hannah Lee remembers Steve Jobs and urges nail techs to take his 1997 "Think Different" ad campaign to heart.
Keywords: Hannah Lee nail art On My Mind
March 7, 2011
I've been thinking a lot about loyalty lately. Specifically, what makes clients loyal to certain salons or certain nail techs. Are you creating client loyalty?
Keywords: client relationships customer service Hannah Lee On My Mind
November 1, 2010
A sign that lifts my spirits is that as I write this, the September issues of all of the consumer fashion magazines just came out and they are bigger than I’ve seen them in the last few years.
Keywords: business building consumer advertising economy Hannah Lee recession
October 1, 2010
Some states, like North Carolina, require salons to post their inspection scores where consumers can see them. While I’m not necessarily a proponent of more rules and regulations for the nail industry, I do believe that since most salons are already being inspected, why not post the grade?
Keywords: discount salons Hannah Lee salon inspections sanitation state boards
September 1, 2010
I’m the perfect example of do as I say, not as I do. So as such a lackadaisical client, what does it take for me to come back for repeat visits?
Keywords: building your clientele client issues clients customer service Hannah Lee
August 1, 2010
I always love getting out of the office and seeing what’s going on firsthand. And after the year we had last year, it’s refreshing to see the shape of things turning around.
Keywords: Action Bag BeautyTech.com China Glaze CND Dashing Diva
July 1, 2010
It’s been a while since the nail industry had something truly new to capture our imagination. But over the course of the last several years, several professional manufacturers have been fine-tuning gel technologies and the product developments are truly something to get excited about.
Keywords: gel polish gels Hannah Lee On My Mind pink-and-whites
June 1, 2010
By definition, inspiration is a divine influence or action on a person believed to qualify him or her to receive and communicate sacred revelation, or the action or power of moving the intellect or emotions.
Keywords: Hannah Lee motivation Nail Art Gallery nail art inspiration On My Mind
May 1, 2010
Whether you decide to add a new service, or completely rethink how you’ve set up your salon, commit to making at least one change in your business this year.
Keywords: adding new services building your clientele continuing education expanding your services Hannah Lee
April 1, 2010
Today, more than ever, your clients use the Internet as extensions of their everyday lives.
Keywords: consumer marketing Hannah Lee On My Mind web marketing websites
April 1, 2010
The Painted Nail — a cozy, shabby chic-style space with white-washed wood floors, big comfy white armchairs, vintage-inspired chandeliers, and pretty purple walls. Clients (including many celebrities) come in to get their nails done, but stay for the camaraderie.
Keywords: boutique nail salon Hannah Lee On the Road salon decor/design salon profiles
March 1, 2010
When was the last time you cleaned out your desk or manicure table drawers, your storage room, your client fi les? I urge you all to do a little spring cleaning.
Keywords: Hannah Lee motivation On My Mind organization organizing supplies
December 1, 2009
I'm pretty excited to be almost done with the year 2009. It has been a rough year for magazines and the beauty business.
Keywords: economy Hannah Lee industry research networking New Year's
November 1, 2009
Here are some ideas on how to make your salon the "IT" place to party.
Keywords: Hannah Lee marketing/promotions niche marketing On My Mind salon parties
October 1, 2009
October is Breast Cancer Awareness Month and it is getting close to the holidays. This is the time to give back any way we can.
Keywords: breast cancer awareness charity Hannah Lee On My Mind