May 20, 2011
Career Handbook managing editor Sree Roy shares some way new nail techs can get ahead in the nail industry by taking advantage of new technologies.
Keywords: career handbook newbie On My Mind
May 19, 2011
We’re all pretty excited about Katie Cazorla’s new nail salon-focused reality show that’s premiering later this month (all the details are in our cover story here). After years of reality shows on everything from hoarders to bridezillas, it’s validating to finally have a reality show all of our own.
Keywords: Katie Cazorla media coverage Nail Files On My Mind TV Guide Network
April 19, 2011
As service providers in the beauty industry, you have the opportunity to touch your clients' (and their familes') lives. Editor Hannah Lee shares her personal story.
Keywords: cancer client health customer service Mother's Day On My Mind
March 25, 2011
It’s savvy to make the effort to cultivate relationships with your salon’s business neighbors. That can mean literally the store on the other side of the wall or it can mean the retail boutique two miles down the road that targets a similar demographic as your business.
Keywords: business building coaching marketing/promotions networking On My Mind
March 7, 2011
I've been thinking a lot about loyalty lately. Specifically, what makes clients loyal to certain salons or certain nail techs. Are you creating client loyalty?
Keywords: client relationships customer service Hannah Lee On My Mind
January 13, 2011
Editor Hannah Lee discusses the magazine's new website.
Keywords: NAILS Magazine On My Mind websites
December 1, 2010
As we approach the end of 2010, I am making a mental checklist. How was this year? Did I accomplish the things I set out to do? Did I enjoy myself while doing so? What am I looking forward to (or dreading) for next year?
Keywords: On My Mind stress-free holidays
September 1, 2010
I’m the perfect example of do as I say, not as I do. So as such a lackadaisical client, what does it take for me to come back for repeat visits?
Keywords: building your clientele client issues clients customer service Hannah Lee
August 1, 2010
I always love getting out of the office and seeing what’s going on firsthand. And after the year we had last year, it’s refreshing to see the shape of things turning around.
Keywords: Action Bag BeautyTech.com China Glaze CND Dashing Diva
July 1, 2010
It’s been a while since the nail industry had something truly new to capture our imagination. But over the course of the last several years, several professional manufacturers have been fine-tuning gel technologies and the product developments are truly something to get excited about.
Keywords: gel polish gels Hannah Lee On My Mind pink-and-whites
June 1, 2010
By definition, inspiration is a divine influence or action on a person believed to qualify him or her to receive and communicate sacred revelation, or the action or power of moving the intellect or emotions.
Keywords: Hannah Lee motivation Nail Art Gallery nail art inspiration On My Mind
May 1, 2010
Whether you decide to add a new service, or completely rethink how you’ve set up your salon, commit to making at least one change in your business this year.
Keywords: adding new services building your clientele continuing education expanding your services Hannah Lee
April 1, 2010
Today, more than ever, your clients use the Internet as extensions of their everyday lives.
Keywords: consumer marketing Hannah Lee On My Mind web marketing websites
March 1, 2010
When was the last time you cleaned out your desk or manicure table drawers, your storage room, your client fi les? I urge you all to do a little spring cleaning.
Keywords: Hannah Lee motivation On My Mind organization organizing supplies
January 1, 2010
Since January is your issue, written by you and for you, we asked nail technicians to give us their “rules to live by” in the salon. Here are 10 that we couldn’t agree with more!
Keywords: client relationships client scheduling customer service educating clients On My Mind