April 16, 2014
Maggie’s not so keen on strict last-minute cancellation policies.
March 1, 2004
When clients walk through the door with their children in tow, do you cringe with disappointment or welcome them with open arms? Depending on your salon’s policy on children and the mood of your business, they can be a blessing… or a nightmare.
November 1, 2001
While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.
August 1, 1999
Experience is the hardest teacher, but one of the wisest. So why not take advantage of others’ hard-earned advice when you have the opportunity? We asked several industry consultants what the most common mistakes are that salon owners make, and how our readers could avoid them.
February 1, 1993
Putting salon policies and procedures in writing helps both salon owners and nail technicians know what page they’re on.
Nails From the 2015 Met Gala22 photos
On the Road with Hannah Lee34 photos
Am I losing my touch applying acrylics?
Should I have a TV in my salon?
Is perfectionism on the job a blessing or a curse?
What low-cost extras do you provide that clients perceive as having a high value?
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How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.
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