Topic : Reader to Reader

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Crowdsourcing: Specialties vs. a Wide-Ranging Menu

March 6, 2014  | Article

This month we asked nail techs: Is it best to offer a wide-ranging salon menu or to hone in on a specialty or two?

Keywords: add-on services   crowdsourcing   Reader to Reader   salon menus  

Reader to Reader: Do you work flexible hours to accomodate holiday clients or do you take time off?

December 19, 2013  | Article

The holidays are a busy season for both you and your clients.

Keywords: holidays   Reader to Reader  

Reader to Reader: How do you show your clients you are thankful for them?

November 28, 2013  | Article

Around the holidays it can be a good idea to show extra customer appreciation.

Keywords: client relationships   clients   Reader to Reader  

Reader to Reader: How does your computer save your life?

January 26, 2009  | Article

Once you've switched to a computerized system of scheduling clients, tracking sales and managing inventory, there's no going back to a manual system.

Keywords: business tools   keeping your business competitive   Reader to Reader   retailing   staff management  

How Do You Keep Your Client Information Safe?

January 1, 2003  | Article

Readers respond with ideas ranging from client information binders to keeping locked cabinets.

Keywords: client records   Reader to Reader  

How Do You Prepare for a Trade Show?

October 1, 2002  | Article

In this month's Reader to Reader column, techs share their best practices.

Keywords: Darlene Feric   Reader to Reader   Ruth Windsor   tradeshows  

What continuing education classes do you find most helpful?

September 1, 2002  | Article

In this month's Reader to Reader column, techs say they like "real life" education and hands-on learning.

Keywords: continuing education   Reader to Reader  

Reader to Reader: How do you handle a personal crisis at work?

January 1, 2002  | Article

Your colleagues and clients can usually see you through even the worst of times.

Keywords: dealing with coworkers   dealing with personal issues   Reader to Reader  

Reader to Reader

March 1, 2001  | Article

Readers respond: Do you allow nail techs to smoke inside or in front of the salon?

Keywords: Reader to Reader   salon sanitation  

Reader to Reader

November 1, 2000  | Article

Readers respond: What kind of relationship do you maintain with cosmetology schools?

Keywords: cosmetology schools   mentoring   Reader to Reader  

Reader to Reader

May 1, 2000  | Article

Where you send in the questions, and your fellow readers supply their answers. This month, you asked: Do you charge for nail repairs during fills?

Keywords: customer service   fills   Reader to Reader   service pricing  

What do you do when you’re not with a client?

March 1, 2000  | Article

Free time is a precious commodity for busy techs. So when you've got it, don't waste it! See how these techs and salon owners spend their unscheduled time.

Keywords: preventing burnout   Reader to Reader   time management  

Reader to Reader: Do Clients Remove Their Own Polish?

January 1, 1998  | Article

Some salons look at it as a customer service issue, others as a time-saving help. 

Keywords: Reader to Reader   service times   time management   time-saving tips   wait times  

Reader to Reader: If You Could Do Anyone’s Nails, Who Would You Choose?

July 1, 1997  | Article

Topping the list are Dennis Rodman, Oprah, and Rosie O'Donnell.

Keywords: celebrities   celebrity nails   Reader to Reader  

Reader to Reader: What Type of Music Do You Play in Your Salon?

April 1, 1997  | Article

Readers' tastes run from classical to techno to Enya. 

Keywords: customer service   music in the salon   Reader to Reader  
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