Health

How do I handle a salon owner that breaks state rules regarding sanitation?

March 01, 2009 | Bookmark +

The owner of my salon is breaking many state rules and regulations regarding disinfection and sanitation, particularly when it comes to pedicures, and I am worried for my clients’ safety. I’ve spoken to her, but she doesn’t seem to care. How should I handle this?

Answer

Ultimately if you know the rules are being broken and you continue to work in that environment and do nothing about it, you will feel out of place, you will not respect your leader, and eventually you will leave. I recommend you bring all of the necessary safety information to your owner. Let her know this is something you have to have in place to feel that you work in the type of environment where you feel motivated as well as serve the clients with the utmost integrity. Ask the owner to implement these systems. In the meantime, I would be looking for another nail salon where you could move in the event nothing changes. Be ready. You cannot control your owner or her practices. You can control your career. If you need to move, then you should. Even if it is temporarily challenging for you to do this, in the long run you will have your integrity and you will be standing for what you value.

-Steve Gomez is the manager of training for Milady (www.milady.cengage.com).

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What’s the cause of the pinkish-red oval area on the pad of my client’s toes?

I have a client who has a recurring problem with her fourth toes during the winter months. Both of her “ring finger” toes develop a pinkish-red oval area on the pad. Then a month later, when I see her again, the skin has become dry and hard like a callus, with the layers of skin peeling away to reveal a deeper, dark epicenter.  It’s extremely painful for her and, needless to say, we do not touch it. But it clears up in the summer when she’s wearing open-toed sandals, so I suspect it has to be due to the boots she wears in the winter. Plus she never puts lotion on her feet or uses a foot file in between visits. What do you think causes this?

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What are the big white spots on my natural-nail client’s nails?

I have a client who has been with me for about two years. She used to wear acrylic nails but has been a natural nail client for eight months or so. She has these white spots on her nails — big spots that are dry, but not flaky, right in the middle of the nail. I did try to buff them lightly but they do not come off or grow off. I had a new client come in last week who had the same on her toenails. She said it started after she had a pedicure done at another salon. Can you help?

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