Business

I’m thinking about advertising in my local paper. Is this a good idea?

June 28, 2012 | Bookmark +

I’ve been a tech for one year and am having trouble building a clientele. I’m thinking about advertising in my local paper. Is this a good idea?

Answer

You could advertise in your local paper, however, we would recommend that this be a last resort due to cost. What can be a more effective and multi-layered approach would be to do the following:

> Launch a referral contest with your existing clients. Offer them 50% off of their next service once they send you three people. (Most importantly, explain to them your situation and they will help. Sometimes technicians are apprehensive about doing this, but it is exactly what you should do.)

> Focus heavily on rebooking your clients for their next visit before they leave.

> Cross promote with other stylists/estheticians in your salon or spa.

> Visit your local gyms and create a networking relationship with personal trainers. Offer them your services and in return they send you clients and continue to save money with you.

> Create a Facebook fan page and build a following. Have all of your clients become fans and fill your page with tips, pictures of your work, etc. Brand yourself as an expert and build a following.

> Lastly, if you do advertise in the newspaper, keep your ad simple and to the point. Remember, less is more. 

— Steve Gomez is professional development manager for Milady.

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How can I cut costs and finally make a profit?

I’ve been doing nails for almost two years and have built a decent clientele. The only problem is, I did the math and over 50% of my income is going back into nail products. I’m using top-of-the-line brands and disposable files. How can I cut costs and finally make a profit? I know our prices are too low as well, but we are trying to stay competitive. Any advice?

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As a mobile tech, how do I ensure I get paid?

I have a question about working as a mobile tech. When clients book group events or nail parties, how do you go about getting deposits and payments? Have you ever traveled to a client’s house and they were unable to pay? What did you do?

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What should I do differently with male clients?

I’m starting to get more and more male clients. I am wondering how long a manicure for a man should last and how to price it? Also do you have any recommendations on what else I can do to give them an extra masculine sense of comfort?

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Should I Use Punch Cards?

I recently started working at a high-end salon and I’m looking for marketing ideas. Should I do punch cards? I can’t do “refer-a-friend” because I don’t have consistent clients yet. We are already doing social media.

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Should I start requiring a nonrefundable deposit for special-time appointments?

I want to start requiring a nonrefundable deposit for special-time appointments. My posted hours are 9 a.m. to 8:30 p.m. by appointment only. I am ridiculously flexible with my schedule, and let people book earlier and later if they can’t get in during normal hours. Recently, I had a 7:30 a.m. no-show! She was supposed to get services totaling over $100, and I forfeited holiday plans to accommodate her. She comes every two weeks, so I can’t lose her, but this is the second time she’s no-showed. What should I do? And how would I go about informing current clients of the new policy on off-hour deposits?

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