June 29, 2012
Mars The Salon, one of Tokyo’s most luxurious nail-care destinations, has opened its first outpost in North America with the debut of Mars The Salon Los Angeles.
Keywords: customer service Japanese nail industry salon decor/design
December 7, 2011
In Glamour's December 2011 issue, many beauty questions were answered, revealing some important information about women's facial hair maintenance.
Keywords: client health customer service educating clients holiday products Tweezerman
November 28, 2011
SELF Magazine, in the November 2011 issue, put together a list of ways to pump up manicures and maximize results for your clients. According to Maridel Reyes, it's always good to tune-up your technique.
Keywords: client health customer service nail diseases nail strengtheners tips
October 25, 2011
Glamour magazine told us the top 10 things they love in the nail universe.
Keywords: Butter London customer service fashion manicures nail trends
August 23, 2011
These salon manicures can transition from day-to-night with a simple at-home adjustment.
Keywords: China Glaze CND customer service Minx shellac
February 28, 2011
Turkish salon Misk keeps cleanliness and luxury at the top of its priority list as owner Ceren Ergun gears up to open a second location of her popular nail haven in Istanbul.
Keywords: autoclaves customer service international nails-only salons salon decor/design
November 22, 2010
| Photo Gallery
Get the down low for how to cater to four common client types — the glamour girl, control freak, escapist, and eco-conscious client — with nail styles, colors, services, and more that are fine-tuned to the needs of each.
Keywords: business tools customer service fashion
October 1, 2009
In designing the spa and lounge, Dunlap went for chic simplicity and clean lines. She wanted a place where girlfriends could congregate.
Keywords: customer service Facebook marketing opening a new salon salon profiles social media
September 1, 2009
The manicurist-aka Rebecca Seals has returned! Sit back for a chuckle while she reprimands clients who use and abuse their techs.
Keywords: client complaints customer service humor service pricing standing appointments
September 1, 2009
Become a color expert for your clients.
Keywords: customer service fall polish preview Hannah Lee On My Mind
January 27, 2009
The history behind the nail art tootsing concept. www.tootsing.com
Keywords: company profiles customer service Nail art
August 1, 2008
INM elite educator Sara Rayna Holden shares an interesting way of keeping nail art inspiration close by.
Keywords: customer service INM Nail art nail art inspiration
April 1, 2008
In this installment, The Manicurist tackles cancellation fees, early clients and those nagging cell phones.
Keywords: cancellation fees client issues clients customer service humor
April 1, 2008
You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.
Keywords: client complaints customer service humor service pricing
March 1, 2008
A good manicure or pedicure should make clients feel special and pampered. Some services push the boundaries in terms of techniques, ingredients, and price to make them exceptional. Take a look at these services that go above and beyond.
Keywords: add-on services customer service day spa deluxe manicures deluxe pedicures