What Is Lichen Planus?
Lichen planus is an inflammatory skin condition that can be itchy, painful and leave permanent scars.
Michelle Pratt
Contributing Writer
Clearing Out the Clutter ... From Your Books
Clean up the book? Update client files? Isn’t that like cleaning out the attic — a good idea, but not something you actually get around to? It’s a matter of setting aside the time — your clients will notice and your retention rate might improve.
On the Road: Naturals, Gloucester, Va.
Employing a "service-step" system and inventive nail bar set-up, Naturals in Gloucester, Virginia handles clients' natural nail care with ease.
What Are Spoon Nails?
Spoon nails are a common nail abnormality that can be easily overlooked because the mildest cases are hard to recognize. But be observant; early detection can alert clients to the early stages of a more serious medical condition.
What Is Pseudomonas?
Oh, that dreaded feeling that comes over a tech when she picks up a client’s hand and spots her green nemesis.
Boosting Morale In A Sagging Economy
The news is reporting layoffs, bailouts, and an unstable world market. Clients are murmuring about tight budgets and personal cutbacks. With the air heavy with dread, nail techs should focus on their psyche and their systems.
Health: What Is Exfoliative Keratolysis?
Exfoliative Keratolysis is a condition where the top layer of the skin perpetually peels. Though there's no cure all for the treatment of EK, a proper and consistent management strategy could give clients relief.
Foot Massage as Profitable Add-On
The pedicure started as an afterthought in the nail industry but has grown into a popular, high-profile service. Adding a professional foot massage can increase profits and solidify your client base.
What Are Ingrown Nails?
Common but painful, ingrown nails are often the result of poor care. Techs can recommend treatment, but ingrown nails, also called onychocryptosis, could likely require a trip to the doctor.
20 Holiday Gift Ideas for Your Clients
It’s that time again: the time of year clients come in and shower techs with gifts of appreciation. We’ll sit among a sea of presents feeling loved by thoughtful clients. This year, why not return the favor and give your clients a gift that shows your appreciation. We’ve listed 20 affordable gift ideas that you can choose from to thank your clients this holiday season.
The Diabetic Discussion
All clients need personal attention, but our diabetic pedicure clients need an extra dose of TLC. Learn how to alter pedicure services to accommodate diabetic clients, and you’ll not only be offering them an hour of relaxation, you’ll also be protecting their health.
What Are Beau's Lines?
Unattractive lines that run horizontally across the nails, Beau’s lines present an excellent opportunity for techs to showcase their skills.
Me and You — So Happy Together?
It’s easy to see the benefits of a partner in our personal and social lives — but are there benefits to a partner in business? An LLC might be a better way to structure your business.
Beyond Polish [Selling Boutique Items Successfully]
We know that selling retail can increase our bottom line, but for so many of us, selling retail — particularly non-nail items — is a foreboding hurdle. The question to ask is not should I sell retail, but how do I sell retail.
What Are Brittle Nails?
So common they hardly rate as a condition, brittle nails are often nothing more than the body’s response to environmental conditions. A trip to the nail salon can be an informative and satisfactory first step to making brittle nails beautiful.
What Are Bunions?
Often thought to be caused by poor footwear, bunions are most often the result of inherited foot structure. With good care and careful precautions, bunions can not only be treated, they can also be prevented from developing in the first place.
The Right Response
We can daydream all we want about what we would like to say, but finding the right response for hard-to-please clients is the better choice — and ultimately yields more satisfying results.