Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: In regards to your nail business, what has been your smartest investment?

January 2, 2011

The smartest investment for my nail business is continuing education. It’s important to be open to learning new trends to stay on track with the changes in the industry.  ~ CARMEN JIMENEZ, Envy Nail Couture, Charlotte, N.C.

I have to say the Internet! Sending reminder e-mails has increased my retention rate, sending last-minute opening e-mails and newsletters has increased my referral rate. Staying in touch with those in the business and keeping myself educated has also kept me fresh and creative and clients love it. ~ TERESA SHACKELTON, Tee’s Nail NV, Kitchener, Ontario, Canada

I always believe investing in education is vital but I couldn’t live without my OPI cuticle pusher! I have had it for years and it’s as wonderful as the day I purchased it. Clients are always asking where they can get one. ~ DEBBIE BREW, Jenniffer & Co., Mentor, Ohio

Minx, social networking such as Facebook, and entering an elite Canadian photography-based beauty competition called the Contessa Awards. This has opened up brand new doors for me that would not be available otherwise. ~ LAURA MERZETTI, Scratch My Back Nail Studio, Ajax, Ontario, Canada

A top-grade e-file, hands down! (No pun intended.) ~ ELISABETH WEBSTER, PussyKat Nails, Victoria, B.C., Canada

Two smart investments I have made are continuing education and developing good working relationships with my co-workers. These are actually investments in myself. An example regarding education: I am a commission-based employee and work with two other full-time nail techs. When a new guest calls to book gels, I get the appointment. This is a direct result of my taking the initiative to learn a new product (OPI Axxium…I love it!) and practice, practice, practice. Second, by developing and maintaining good working relationships with my co-workers I have been able to pick up some new ideas and learn techniques that may be new to me but old hat to another tech. ~ LAURA MOORE, Tocaloma Spa and Salon at the Pointe Hilton Tapatio Cliffs, Phoenix

My Young Nails Magic Wand and acrylic brushes transformed how I did nails; now I don’t stress about the outcome! Plus the time I invested in Internet marketing and social groups...priceless. ~ ADRIENNE SCHODTLER, Blissful Lounge, Apex, N.C.

More FAQ

What's The Best Thing You've Bartered Your Services For?

What's the best thing you've bartered your services for?... read more

How Young Of A Client Will You Service?

How young of a client will you service?... read more

How do you announce an increase in your service prices?

How do you announce an increase in your service prices?... read more

How do you handle your pet peeves about clients?

How do you handle your pet peeves about clients?... read more

How do you refuse a service yet keep the client?

How do you refuse a service yet keep the client?... read more

How do you keep waiting clients happy?

If my clients are waiting for a manicure, I offer them a free paraffin therapy. If my clients are waiting for fills, I offer them a bottle of nail polish or a small bottle of lotion or gel for free.... read more

What is your salon’s policy regarding children in the salon?

Our policy is: “Any children unsupervised will be sold as slaves.” This sign is on the table in my waiting area.... read more

What summer specials do you offer?

To ward off the summer slump, I run a pedicure promotion called “Do you dare to go bare…barefooted.” ... read more

How Do You Get Clients To Buy Retail Items?

How Do You Get Clients To Buy Retail Items?... read more

How Do You Encourage New-Client Referrals?

I offer my clients a choice of either free nail art, a free fill, or a free paraffin dip for every two new clients they refer.... read more

What's the key to retaining good nail technicians?

Among our readers' suggestions: be professional; offer a clean and stable work environment; have a salon manual outlining rules and procedures; offer paid vacations after the first year and add bonuses for perfect attendance.... read more

How Do I Politely Get To Business Right Away With A Talkative Client?

How do I politely get to business right away with a talkative client?... read more