How do you Deal with Competitive Coworkers?
Readers give advice to an unfortunately common issue between coworkers.
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SEARCHMENUSEARCHReaders give advice to an unfortunately common issue between coworkers.
A client’s first telephone experience with your salon should include a quick response and a cheery hello.
Rewarding current clients, befriending hairstylists, and joining the chamber of commerce are just a few ways to bring new clients into the salon.
The salon brochure informs them of Michael’s Standard of Excellence program.
Owners of the largest salons in Las Vegas say the right location, the right people, and a desirable atmosphere helped them achieve their size, but after that it was just plain hard work.
Have a feisty client on your hands? Try these time-tested techniques for smoothing out her rough edges.
Creating salon access for disable people is not only a matter of eliminating physical barriers, but also getting rid of fear.
Start by giving clients know-'em'dead service instead of lowering your prices.
If it is indeed true that people take better care of what they have, then your business will also thrive despite the recession.
How to woo customers, wow them, and then win them back. A list of reasons that clients leave you and how to overcome each one.
As a nail tech it is tempting to specialize in one area, but limiting yourself will result in lost clients, especially in today's recession.
Demonstrate your commitment with swift, courteous action
I remain bouyantly optimistic about the nail industry, its status, and its future.
You should know the importance of interacting with your client, with making her feel well treated, pampered.
Too often the minor things, the miscellaneous details can mean the big difference in the way your customers view you and your salon.
What you don’t know is probably hurting you