
The Beauty Pro Book Club: 4 Reads to Inspire Growth and Success
Four publications for beauty industry professionals to enhance their leadership skills, financial awareness, professional growth, and joy!
Readers give advice to an unfortunately common issue between coworkers.


The only way to deal with a competitive co-worker is to ignore her and not let the situation bother you. Hopefully, if you ignore the situation, your co-worker will get the message and stop. If she doesn’t, then you should have a talk with her. If you don’t talk to her about it, it will make your job miserable.--Kerry Marmanidis, NailTique, Norwood, Mass.
My approach is to find a common ground, for example, children, a hobby, etc., and bond that way. Then you can work on the problem. Find something positive in the person and relate to it.--Springs Romano, Express Nail, Kailua, Hawaii
I had stepped out to get a soda because my client didn’t show up for her appointment. When I returned, the client was sitting at the other technician’s table. I went over to get her, thinking the tech was preparing her nails for me. The technician became insulted and caused a scene, so I just stepped aside and let her work on the client. The poor client must have felt so awkward. Afterwards, I went to the salon manager and told her how unprofessionally the tech had handled the situation.--Cecilia Pilate, Natural Nails/Sundays, Washington, D.C.
At the previous salon I worked at, I confronted the technician one-on-one and asked her if she realized what she was doing. You need to deal with the situation right away and get it out in the open. --Michelle Orton, At Your Fingertips, Phoenix, Az.
I would speak to the person directly, behind closed doors, and ask her what the problem is. To prevent the situation from happening in the first place, I strongly recommend weekly meeting so that staff members can be open and honest and express any complaints or concerns. --Tracy Presba, Nails by Tracy, Seattle, Wash.
One of the reasons I opened up my own salon and work alone is because I don’t like to play those “competitive” games. If there was a problem with another technician, I’d bring it up with her. And if that didn’t take care of it, I would speak with the manager. I think it really depends on the situation. Sometimes you can cause more grief by addressing a problem if it’s a petty one.--Liz Morris, Liz’s Nails Inc., Silverdale, Wash.

Four publications for beauty industry professionals to enhance their leadership skills, financial awareness, professional growth, and joy!

The most successful salon suites balance personality, function, and comfort. Megan Communale of My Salon Suite shares her best advice for designing a space that supports your business goals and leaves a lasting impression on every guest.

Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.

When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Sponsored by Amex

Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Sponsored by Amex

Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.

A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.

Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.

This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.

Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.

The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Sponsored by Amex

Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.

Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Sponsored by Amex

This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.

Anna Manukyan shares a breakdown of what different types of financial accounts should be used for.

Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro

Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.