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Business|Articles|Sep 1, 2008

The Right Response

We can daydream all we want about what we would like to say, but finding the right response for hard-to-please clients is the better choice — and ultimately yields more satisfying results.

Avon: “It’s Easy Money”

Nail techs are notoriously shy about selling retail, but not Brenda Bollard, the owner of Bren’s Nails in Conroe, Texas. According to Brenda, selling Avon products is “easy money.” She simply keeps a brochure on her

Tipping Done Right

Salon consultant Neil Ducoff is no great fan of tipping. In fact, recently in his “Monday Morning Wake-Up” e-newsletter he suggested the industry get together and ban tipping altogether as of December 31, 2008.  Apparently, Ducoff

A Site For All You Autoclavers

If you autoclave your instruments and practice the highest levels of salon sanitation, there’s a website that should interest you. WeSterilize.com was created by podiatrist Robert Spalding to help consumers find salons and techs they can

Business|Articles|Aug 1, 2008

Learn the Keys to Reinventing Yourself

What do Madonna, Steve Jobs, and Vicki Peters all have in common? They continue to be at the top of their field and the top of their game by constantly reinventing themselves. What could you have in common with these movers and shakers? More than you might think!

Business|Articles|Aug 1, 2008

Save Money by Remodeling Your Salon in 2008

If you were thinking about remodeling the salon, this might be the time to fasttrack your plans. Earlier this year, Congress approved the Economic Stimulus Act in the hopes of aiding a sputtering economy. In addition to the individual tax rebates, the Economic Stimulus Act contains a provision that offers businesses increased tax deductions on purchases they make before the end of the year.

Organic Peas and a Pedi

I bet you never thought you’d hear someone say, “I’m going to the grocery store to get a pedicure.” But now, folks in Dallas, Texas, are saying just that. The Whole Foods Market on Preston Road

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Protecting Your Investment

Pedicure thrones are one of the biggest investments a salon can make, yet some owners tend to neglect them once they have been installed, and soon find themselves with a chair in need of repair. I recently

Business|Articles|Jul 1, 2008

Our Own Worst Enemies: Dealing with Bad Coworkers

The coffee pot is on and dry, the retail area is dusty, and your coworker is happily filing the nails of one of your favorite clients. You are not alone. Nail techs just like you are facing the same issues in salons around the globe. Don’t let that bad coworker get your panties in a bunch. It’s time to band together and take back the salon.

Business|Articles|Jul 1, 2008

A Winning [Brand] Combination

Becoming a household name is important for any business -- salons included. The winner and finalists in our Best Salon Brand contest prove they have what it takes to build a strong brand. From interesting logos to unique promotional materials such as pocket mirrors and brushes, these salons prove that consistency can build brand loyalty.

Blending Old and New

While we were in Orlando last weekend for the Premiere show, NAILS publisher Cyndy Drummey and I went to visit a salon in Winter Park, Fla. It was called Bonjour Day Spa & Nail Salon. It’s

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