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What so nail technicians look for in a distributor? What makes them stay loyal to one distributor and shun another? A group of nail technicians told nails what they love, and hate, about the places they buy their products.
One of the most important responsibilities of the salon owner or manager is to field complaints from unhappy customers. The tricky job is to handle an unsatisfied customer and the technician who provided the service without losing either.
A reader asks if a client who's undergoing chemotherapy for cancer is seeing its effects on her nails.
Champagne and caviar are sophisticated; corned beef and cabbage are not. What else is sophisticated and what isn't?
Each Nail Bar location is designed to highlight a bright line-up of nail polish along the wall facing clients, a colorful contrast to the high-tech black chairs and sleek, modern design in the salons.
A nail student asks a veteran nail technician for some advice on starting out.
If nail technicians are only interested in the price of products, how do you explain that the top companies in the nail industry have built their business on quality products and education?
Want to get a client’s attention? Offer her something for nothing.
Readers ask about "little green monsters" and choosing the right product for specific clients.
