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Tired of biting your tongue where your clients’ misdeeds are concerned? Let The Manicurist tell it like it is. This beauty industry veteran doesn’t pull any punches when it comes to salon etiquette and client complaints. Share these pages with your clients — if you dare.
While in prison, Jeremy Pugh struck up a years-long correspondence with Industry Icon Candy Shaw, which encouraged him as he attended cosmetology school while incarcerated, and as he launched his career and embraced social media. This year, they met for the first at America's Beauty Show, and the result was magic.
Houston-based Polished Day Spa keeps customer service and creativity at the top of its priority list as owner Sharia Castillo expands the emergent spa’s already diverse menu.
“Bad education is as detrimental as no education,” says Dianne D’Agnolo, this month’s cover tech.
The spa boasts a Termé (Hawaiian for "living waters") Hydrotherapy Circuit, 16 different massage options, 10 different kinds of manicures and pedicures, plus a dizzying array of other salon services.
“I wasn’t happy in the salon I worked in so every day I put $20 away and my step-sister Andrea Conde — a cosmetologist — also started to put $20 a day away,” says Christina Litster. “
Ken Cassidy is a cosmetologist and business owner who has been in the beauty industry for 35 years, during which time he has had experience with employees, booth renters, and contract labor staff. He is an
Current state law says private cosmetology schools can have as many as 25 students per instructor.
Knowing what to do with special needs clients before they walk through the door will make both you and the client more comfortable and the service more meaningful.
Catering to clients whose medical needs require a special level of care or who just want an extra dose of pampering is what concierge manicuring is all about. Providing these specialized services away from the traditional salon environment is a growing trend that presents an exciting opportunity for motivated nail techs.
