MENU
SEARCHThe spa boasts a Termé (Hawaiian for "living waters") Hydrotherapy Circuit, 16 different massage options, 10 different kinds of manicures and pedicures, plus a dizzying array of other salon services.
During my latest vacation in Maui, my mother, sister-in-law, and I decided to treat ourselves to spa services at the Grand Wailea Spa and Resort. My nail tech, Connie, gave me one of the finest pedicures I have ever received — complete with paraffin dip.
WAILEA, MAUI — Jennifer Burrows, art director— Ilove Maui. I love it so much I've gone seven times in the last 10 years, including getting married there two years ago. Yet in all my visits, I had never taken advantage of any of the salons the island has to offer. My whole family was in Maui this past fall, so one day my mother, sister-in-law, and I drove to the other side of the island for spa treatments at the Grand Wailea Spa and Resort. Suffice to say, every trip to Maui will now include a pilgrimage to the Grand Wailea.
During my latest vacation in Maui, my mother, sister-in-law, and I decided to treat ourselves to spa services at the Grand Wailea Spa and Resort. My nail tech, Connie, gave me one of the finest pedicures I have ever received — complete with paraffin dip.
The spa boasts a Termé (Hawaiian for "living waters") Hydrotherapy Circuit, 16 different massage options, 10 different kinds of manicures and pedicures, plus a dizzying array of other salon services. Wanting to make my toes look perfect for those strappy sandals I brought with me, I chose the Grand Pedicure.
The prices were high, but no more than a top spa on the mainland, and I was curious to see if an island salon in the middle of the Pacific could compete with the quality I've seen at home. After an initial mishap with the front desk regarding scheduling, I started to doubt the service would be top-notch. I warned my family, "Don't let them cut your cuticles!" However, when we arrived and sat down my whole outlook changed.
The women behind the counter were very welcoming and had figured out why the scheduling problem took place. The fact that they took the time to research it made me feel that this sort of thing did not happen often and that they place importance on customer service. We were offered drinks and shown to the manicure and pedicure stations.
Once I sat clown, 1 knew that I could have sat in that pedicure chair all day. The chairs there are big, plush, leather chairs that have a remote control to program the type of lumbar massage you want. I have a bad back from a snowboarding accident, so I know my chairs!
Hawaii is known for its spontaneous rainstorms and stifling humidity, but the salon was kept cool enough so it was still relaxing to soak my feet in the warm water. Another first for me was the foot paraffin treatment. I've seen the procedure done in NAILS, of course, but didn't know how smooth my feet could actually become.
Fresh from doing a Polish Preview photo shoot for NAILS, I brought a favorite color from the latest OPI collection. My nail tech, Connie Stuhr, was delighted because she hadn't gotten the colors yet herself. She explained, "It takes forever for us to get any deliveries on the island."
Like most of the locals on the island, Connie came from someplace else originally. She moved to Maui with her fiancée from California. Although her relationship with him cooled, her love for Maui did not. She is a licensed cosmetologist in both Hawaii and California. She eventually married someone else and is now expecting her first child. With the Grand Wailea's high morale, low turnover, and good wages and tips, she says, "I have no desire to leave here." I didn't either!
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Sponsored by Amex
Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Sponsored by Amex
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Sponsored by Amex
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Sponsored by Amex
This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.
Anna Manukyan shares a breakdown of what different types of financial accounts should be used for.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro
Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.
