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Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?
Heather and I have been working together on rebuilding my business for a year now. So, how much have I accomplished? First of all, I’ve made some very good friends along the way, both with co-workers and clients.
Ever wonder why you can go to any Starbucks in any town, in any state and have the exact same experience? You guessed it: they have systems! They probably can't spell your drink but they can
Isn’t it exciting to become a part of a new salon family? There’s always so much to learn from each other. There’s always so much to share. Now that Adrienne has settled into her new salon
Every nail tech has those days of wondering: “Did I make the right choice?” No work situation is perfect, and everyone thinks that they can do better if they just open their own place, but if
How do you create new habits? Practice, practice, practice. The staff at HB&S are all trying to form new habits that work together since coming back from Champ Camp. The front desk is trying to also work
With the holiday season just a few short weeks ahead, how can one turn those new clients into lifelong relationships? Adrienne has spent this past year setting up relationships with not only new clients, but also
Sometimes even the greatest client relationships can be tested when they deal with others in the salon. Whether it is an encounter with another service provider or a front desk staff member, any and all frustrations
How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have
