On My Mind: Why I'm Your Least-Favorite Client

I’m the perfect example of do as I say, not as I do. So as such a lackadaisical client, what does it take for me to come back for repeat visits?

Out of Mouths of Clients

Sometimes the things clients say are music to your ears; other times they can make you cringe. We asked nail techs to tell us their favorite, and least favorite, things to hear from clients.

Ask the Manicurist: December 2008

Ho ho ho. Tee hee hee. The Manicurist — aka Rebecca Seals — offers her unique take on holiday happenings at the salon.

Ask the Manicurist

You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.

Ask the Manicurist: Client's Awkward Questions by Someone Who Knows!

Tired of biting your tongue where your clients’ misdeeds are concerned? Let The Manicurist tell it like it is. This beauty industry veteran doesn’t pull any punches when it comes to salon etiquette and client complaints. Share these pages with your clients — if you dare.

Pick a Color, Pick a Stick

This clever idea for displaying polish colors allows a client to pick a color on a stick and hold it next to her skin, and the bouquet of nails makes a lovely focal point too.

Ask the Manicurist

In this installment, The Manicurist tackles cancellation fees, early clients and those nagging cell phones.

Ask the Manicurist

Tired of biting your tongue where your clients’ misdeeds are concerned? Let The Manicurist tell it like it is. This beauty industry veteran doesn’t pull any punches when it comes to salon etiquette and client complaints. Share these pages with your clients — if you dare.

Drawing the Line

There is definitely such a thing as being “too nice.” Don’t let yourself get trampled over by your clients, coworkers, or boss. Four industry consultants show you how to set healthy workplace boundaries in the salon.