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Handout : How to Handle Difficult Clients

From flakiness to rudeness to indecision, some clients will inevitably display more less-than-considerate behavior than others.The following are some tips for handling your more challenging clientele and making the salon run as smoothly as possible in spite of bad behavior.

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Business|Articles|Mar 1, 2002

You Can Fire Your Clients

Dealing with a nightmare client isn’t a nail tech’s favorite part of the job, but it can be done in a quick and relatively painless manner. From writing letter to being Straightforward with her from the start, you can Straight that chronic complainer out or clump her for good.

Business|Articles|Sep 1, 1997

What Irks at Work

No shows, nit-pickers, the perpetually tardy - clients can drive you nuts. NAILS asked the crews of two Salon-of-the-Year-award-winning establishments to share their biggest client pet peeves.