Crowdsourcing: How do you handle clients or coworkers who badmouth other salons?
This month we asked nail techs: How do you handle clients or coworkers who badmouth other salons?
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SEARCHMENUSEARCHThis month we asked nail techs: How do you handle clients or coworkers who badmouth other salons?
Bellacures has introduced its Virtual Reality Mani Pedi, an immersive experience using a virtual reality headset to transport customers to the destination of their choice.
Inspired by an idea in Dave Ramsey's book Entreleadership, Heather Mogel instituted a no-gossip policy in her salon.
Social Mix is an interactive feature that allows your customers to influence the music being played in the salon in real-time via their mobile devices.
Should you establish a no-talking zone at the salon for clients who just want to zone out?
Melanie McCulley, owner of Well Manicured in Hermosa Beach, Calif., posted this sign to encourage quiet in the salon.
Excessive noise in the nail salon can be controlled to create a more relaxing environment for your guests and protect your health as well. Read on for what you can do to lower the noise today.
Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?
The Sky Factory uses thin, edge-lit panels to create compelling illusions of blue skies and other serene landscapes.
Having trouble choosing the right music to set the tone for your salon? Real-life salon owners share the sounds that work for them in a variety of environments.
Two services each in two different salons for these two NAILS editors.
A good manicure or pedicure should make clients feel special and pampered. Some services push the boundaries in terms of techniques, ingredients, and price to make them exceptional. Take a look at these services that go above and beyond.
It’s smart to retail items that go hand-in-hand with your nail services, like polish and hand lotion, but if you go beyond these basic retail items, it can really set your salon apart from the pack. Each month, we’ll feature unique retail items that your clients will love.
In a bustling, shop-filled area of Seattle, Julep Nail Parlor offers an oasis of a space where girlfriends, moms and daughters, and couples can reconnect, celebrate, and be themselves.
Clients come in for the beautiful nails, but they sure do enjoy the extra touches you provide. With a little flair you can make hospitality part of your client care program. The key to keeping your clients entertained in the salon is to give them plenty to think about — new services, local art and culture, and multimedia are a few examples.
The Stevensons of Hollywood Nail Care convinced their zoning board that nail technicians should be considered professionals.