Thanks to everyone who’s been e-mailing me questions. I feel like a lot of you want to know more about everything that’s salon manual related — like how to phrase a termination policy or what exactly should even be in the manual. So, I thought you might want to sneak a peak at the Rob|b salon mission statement, since it is one of the most critical parts of the manual. Take a look at ours, and feel free to paste your own salon’s mission statement in the Comments section. Maybe it’ll help someone else get their salon off the ground.

 “Rob|b salon is committed to provide every client with a positive salon experience, with impeccable service and the OPI products as the standard. OPI’s reputation is built on quality, safety, innovation and excellence — a commitment it honors everyday with every product. At Rob|b’s we will continue the OPI commitment. Our philosophy is built on a team concept where all employees work together to provide the best service and working environment possible. We are a new standard in the nail care industry.”