Personnel Issues Are Getting the Better of Me
Month three of Graffiti Nail Bar’s new location has been more than a handful and to say it’s been interesting is an understatement. I’ve had a few manicurists inquire about working at GNB over the last
The last week was quiet, but not in a bad way. I was able to get some things done for myself and at my house. I am doing chair massage at a health fair this coming
The last week was quiet, but not in a bad way. I was able to get some things done for myself and at my house. I am doing chair massage at a health fair this coming week, so I have been doing prep work for promotional materials and just making sure I have everything I need to hopefully bring myself some new clients.
Last week week something did happen that is one of my biggest pet peeves. During the week I post on my personal and professional Facebook pages about the specials I am running or incentives to get people to come in to see me. On my business page, a friend of a friend responded to my post in the most irritating way. It was along the lines of this: “Hey! I really want a new haircut and new highlights! Can you hook me up? Our common friend would tell you to do so!”
First of all, I don’t do hair, and if this person had ever come in to see me before as a client, or had even bothered to talk to me about my business, she would know that. Oh, and the second part really pissed me off. “Can you hook me up?” Really?! I am running a business -- this is my livelihood! No, I will not "hook you up"! I do offer a friends and family discount to a very select few people, but I don’t advertise that I do that. Our mutual friend noticed the post and made a point of telling me that they would never tell me to hook someone up with a discount. This friend understands that this is what I do to make money to support myself; it’s not like it's some hobby I do on the weekend for amusement.
This doesn’t happen very often, but nevertheless it always bugs me when it comes up. My brother also owns his own business, and I have never once asked him to comp someone’s lunch for me, or even my own lunch when I go to his restaurant! It's just plain rude. I understand that in these hard economic times a lot of people need to save some money. That's why I run deals all the time, for new clients and my regulars. I did politely refer this person to a hairstylist and I have been praying since that she doesn’t ever call me again for a "hook up" because I know I won’t be able to help her.
—Karyn, Body Skin and Nails by Karyn, Roseville, Calif.
Month three of Graffiti Nail Bar’s new location has been more than a handful and to say it’s been interesting is an understatement. I’ve had a few manicurists inquire about working at GNB over the last
I have a small obsession with indie/franken polishes that has almost consumed what little free time I have. I haven't purchased any because I know I can make some. I do, however, love coming across different
So, this post is about two weeks late. It should have been done over two weeks ago, but that didn't happen. I've become absolutely horrible at multitasking, and because of that it has now become the
I had my very first interviews with some really great manicurists. The crazy part about all this is I have never been in management before in my life, so this was a completely new experience for
My summer is coming to and end, and I'm so glad to have my kids back in school. I tried to make it all about my kids this summer, but work always gets in the way.
I wondered what I would blog about after the whole renovation, opening few weeks, and settling in. I thought it would get pretty mundane after that, but, no, life after moving is a whole other story.
Things have been running well, and I haven't had too many issues thus far. My appointment book has been full and booked at least a week in advance. So I've been happy with things...until a few
So I have no idea what to write this week. I've been knee deep in toenails and acrylic dust! Business has done so well that I haven't even had time to put the little finishing touches
Three weeks open, and things are pretty normal. My clients can't believe the place looks like it does, especially since the last place was pretty colorless. I'm happy and relieved now that I'm out of the
As I'm getting settled in, I have a few more decisions to make. One of them is whether I should have a retail area. I have never had retail on hand, but if a client needs
Hi all in the nail world! I've been busy here at the Purple Pinky Nail Salon! My open house, which I called a "sip and see," was a success. I had about 50 people come. The
So why is it the end of the month, and I didn't even realize that?! Seriously, I knew what date it was, but deadlines and bills have just whizzed by me all month. I've never been
So, it's the middle of my third week, and I have a recurring issue that I have never had such a problem with before: No call no-shows. I've never had such a great no-shows problem. It's
Summer has officially started for us here in Virginia. Schools are out and, as many others, I made the list for "worst end-of-the-year moms" :)Between tardies, gluing junk to homework, and reading baby books to save
Holy canolis, I'm a nail salon OWNER! Boy, how my to do list has gotten longer. My salon has been open for almost three weeks. The response has been great. My location is on a very
Where to start...where to start...well, let's start with: Why start over? When I graduated from nail school I was immediately hired at a busy full-service salon, and I started working hard to build a clientele. I
Last year I was a busy nail tech in a small town, completely content in what I was doing, trying to advance myself and set myself apart with the competition in my area. Had you asked