Clear the Air: Dealing with a Client with Bad Breath
Of all the essential items sitting on top of your nail table, perhaps the most vital is that little container of mints.
On the Couch Answers Your Sticky Situations
How do you handle kids in the salon and other touchy subjects.
Reader to Reader: How Have You Advanced Your Career?
NAILS Magazine readers share their secrets to success.
On the Road in Chicago
Maxine is a full-service salon contained in a modern, three-story, light gray building.
Darling Starts Canadian Nail Alliance
As an instructor at the Ottawa Academy & West End Academy in Gloucester, Ontario, Tanis Darling has started the Nail Tech Alliance of Canada. One of its goals is to implement a standardized nail curriculum throughout the country.
Healthy Curiosity
What you don’t know about your clients can hurt them – and you. Know what questions to ask so you can enhance your clients’ beauty and health with services personalized to their individual lifestyles and health histories.
A Sanctuary in the City
At Just Calm Down, every client is treated like Royalty.
by Hannah Lee
It’s a Teen Thing
Don’t think teens have the interest money or loyalty to cultivate as steady clients? Think again: 28.5% of teens ages 13-19 already get regular manicures. Learn why – and how – salons are making teens a popular part of their salon culture.
It’s Party [Nails] Time
Party nails are applied specifically for clients who want to look great for a short period of time, but not the maintenance required. Here's a step by step on doing great party nails.
How to Resolve Staff Conflicts
For a salon to prosper, every member of the team must share a commitment to resolve potential conflicts quickly, before problems escalate and resentments grow.
Add a Golden Touch to Pedicures
A gold rope instead of toe separators is an elegant touch.
The Healing Power of Beauty Care
I asked my mother to bring my makeup bag to the hospital. Hearing my request, my doctor said, "She'll be out of here in a week," knowing that when a woman is ready to look her best she's on the road to recovery.
You Can Fire Your Clients
Dealing with a nightmare client isn’t a nail tech’s favorite part of the job, but it can be done in a quick and relatively painless manner. From writing letter to being Straightforward with her from the start, you can Straight that chronic complainer out or clump her for good.
Keep Asking Clients What They Want
Even though it may seem like a client doesn't ever want to change, she usually likes to know that you haven't given up on her.
Training Your Customers
Training and conditioning your clients to behave the way you want them to is both possible and necessary.
A Good Man Isn’t Hard to Find
Men-as prospective clients-require different approaches and attitudes to entice them into the salon. Before you decide to market to the opposite sex, you need to make sure you salon and your service menu are ready for them.
Reader to Reader: How do you greet clients when they enter the salon?
One nail tech actually introduces clients to each other while they wait.