Open Your Books For Retail Results
In a commission-based salon or spa, technicians sometimes assume the owner is banking the other half of their commission. Opening the salon’s books will open employees’ eyes to the vital need to retail for the salon’s survival.
Compensate Employees for Extra Holiday Hours
Shari Finger, veteran salon owner, details different types of incentive programs to keep employees' spirits up during the holidays.
Compensate Employees for Extra Holiday Hours
How can salon owners take the sting out of all those extra hours employees are asked to work in the weeks preceding Christmas?
Is Your Pay Structure The Problem?
How a salon chooses to pay its staff can make all the difference in employee retention, quality of service, profitability, and your ability to compete. After payroll, salon owners are often left only with their own tip money and revenue from services they've performed. Should you abandon the traditional commission structure for a pay system that rewards behaviors that are key to the salon's overall success?
Putting a Price Tag on No-Shows
Have you ever taken the time to figure out exactly how much your non-show are costing you in lost revenue?
Sick of This? So Am I!
Our headline: “Sick of This? Fight Back With NAILS. Raise Your Education, Raise Your Prices” has riled some people. I’m delighted to hear that.
Grab a Partner and Cross-Market Your Services
Look no further for low-cost, high-return, business-building ideas. Look beyond the obvious and cross-market with unlikely allies to double your exposure with minimal expense.
Keep Your Delusions Alive
Although there are nail technicians who tell us business has been hurt by the sluggish economy and fears of war, most tell us that things are good.
What Worries You?
What concerns you most about your business right now?
by Hannah Lee
Profit at What Price?
Forget what your competitors are doing and what you think your clients will pay –the most important factor in pricing services is to ensure your salon is making, not losing, money.
Grow Through Good Management
By understanding and committing to the principles of good management, your business can succeed and even flourish. Are you doing all you can do when it comes to smart scheduling, customer relations, employee management, and analyzing the numbers behind your business decisions?
It's Getting Hot In Here
A rash of salon fires reminds salon owners just how much they stand to lose. Knowing the potential fire dangers that exist in your salon and taking steps to curb them, as well as determining what your business is worth and getting good insurance coverage will help prevent a fire in your salon and minimize its effects should the worst come to pass.
One Size Fits All
Cole’s Salon for You in the suburbs of Minneapolis, Minn., has a charmed history that sounds like the makings of a feel-good Disney movie: small two-man barbershop for kiddies expands when clients outgrow its child-sized chairs — then keeps growing and growing into five world class full-service salons.
Cut Your Cost to Boost Your Profits
As competition and tough economic times keep service prices flat, salon owners and booth renters need to look elsewhere to increase profits. Learn ways to cut your overhead costs — without sacrificing customer service.
Web Poll Results: We’re Givers
80% of people in the nail industry donate items or services to charities at least once a year.
Keeping A Watchful Eye
Investing in a security system for your salon can deter theft, provide protection for staff members and lower your insurance premiums.
Reader to Reader: How Have You Advanced Your Career?
NAILS Magazine readers share their secrets to success.