

As I See It: A Memo to Beauty Distributors RE: Selling Nails
An experienced nail technician with a full book generates $4,000 or more per month in service sales alone, and she is usually responsible for her own product purchases.
Is There Still Something Wrong With Our Schools?
A few years back, we asked the question, “What’s wrong with our schools?” in an article that exposed the industry’s complaints about how we train our professionals. Eight years later; we decided to see what, if anything, had changed.
IRS Keeps It Simple to Comply With Tip Regulations
The IRS is making it easier for everyone in the beauty industry by simplifying its voluntary tip income compliance agreements.
Hand-in-Hand Partnership: Making Over One Salon's Profitability (part 6)
One year ago, Lynn Kogle and her staff at Secrets Salon in Long Beach, Calif., took on the challenge of revamping their business systems using the strategies taught in OPI’s business management program, The Edge - Standards & Systems for Success.
The Price Is Right—Or Is It?
Would you willingly take a 25% pay cut? Well, we’ve got news for you: If you haven’t raised your prices, you’ve already taken one.

Will Beauty Superstores Hurt Salon Retail?
All-in-one retailers complete with salons and professional products are popping up left and right. Should smaller salons take coven or is there something the beauty industry can learn from these salon superstores?
Free Rent, Sort Of
Does your salon need a boost? Don Bewley offers a solution to figuring out your salon rent woes.
A Booth Renter by Any Other Name...
Call your business what you like, but when it comes time to determine whether you’re an employee or a true booth renter or independent contractor (yes, there is a slight difference), it’s up to the IRS to decide.
Sometimes Money's Not Enough
According to Kitty Victor, business consultant and co-founder of the Masters audiotape subscription service, you need to offer more than just money to attract and retain the best salon personnel-quality of life and balance are number-one issues.

Hand-in-Hand Partnership: Making Over One Salon's Profitability (part 5)
Shrinkage is the term retailers use to describe missing product inventory. Simple employee error or sticky fingers can be the culprit. We asked the Secrets team for their view on this retailing pitfall in this month’s business-building update.
Right on the Money? A Pro and Con Look at Tipping
The rumors of an IRS crackdown on salon tip reporting is causing salon owners and nail technicians once again to examine their gratuity policies.

Hand-in-Hand Partnership: Making Over One Salon's Profitability (part 4)
When Nadine Galli, OPI’s Southern California Regional Manager, visited Secrets for their monthly status meeting, she walked into a salon that was bustling with clients engaged in a myriad of salon services. The same clients were also leaving the salon having purchased the OPI retail products the salon now sells.

Volpe Back to the Future Nails
The biggest Y2K issue Volpe Nails faces was getting back to its roots of technical training and salon management support and away from franchising its name and systems.
Are High Commissions Pinching Your Profits?
If clients keep pouring money into your salon, but none of it is flowing into your pockets or the salon's coffers, it's time to re-examine your compensation structure. After all, why follow the competition's lead if the road heads toward bankruptcy?

California Dreamin': New Salon Chain Opens
A new breed of nail salon is on the horizon and the first glimpse of the future is in Beverly Hills, Calif. The future nail salon "chain" is called Hands On and the owners say they have designed a nail business that opens up a whole new realm of service-oriented, quality spa manicures and pedicures at reasonable prices.
Hand-in-Hand Partnership: Making Over One Salon's Profitability (part 3)
How many times does a great idea come up in a meeting then it never gets carried out? We’ve found that the monthly status meetings are critical to helping us achieve our goals.

Hand-in-Hand Partnership: Making Over One Salon's Profitability (part 2)
Over luxurious manicures and pedicures we talked about how implementing the concepts of The Edge Program is already having positive effects on the salon’s business.



