The Joy of Working With Customers
We meet a lot of people in the course of our business. Not only do we meet our customers face-to-face, but we spend time with them, literally holding their hands, chitchatting about whatever is on their
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We meet a lot of people in the course of our business. Not only do we meet our customers face-to-face, but we spend time with them, literally holding their hands, chitchatting about whatever is on their
It’s true. I’m shy. Not just shy, mind you, but pretty much terrified of social interaction. I compensate with narcissism. I don’t know why my clients put up with me. Today I accompanied my mother to a
Think you’ve got a new idea? Maggie disagrees.
I recently had a chance to visit with two of my BFFs — I'm allowed to have more than one BFF, aren't I?I've known BFF Amber since 1987, and BFF Stacy since 1998. I think that's
Before a client has even sat down, she has decided whether your salon has its act together, and scent is the one piece of that first impression most salons leave to chance. Aura House co-owner Leif Frey makes the honest case for ambient scent in a salon, including why ventilation, not fragrance, is the answer to fumes. Plus, the four decisions that matter more than which scent you pick.
Sponsored by Aura House
Do you often forget names? Here are some tips from global beauty educator Carlos Valenzuela to remember your clients.
What actually counts as 'source capture' under nail salon ventilation code, and what doesn't (even if it feels like it should).
Sponsored by Aerovex Systems
We learn some simple moves and strategies to keep the blood pumping through the muscles and limit posture problems from The Balanced Beauty Pro
Over the span of one month, 30-year Florida resident and salon owner Faith Glionna was hit by four hurricanes, two of them hit straight on. Both Glionna’s home, in nearby Melbourne Beach, and the salon sustained significant damage, but that didn’t keep her from her clients for long.