Cancer Survivor Beauty & Support Day 2015
Offer free services to cancer survivors on Tuesday, June 2.
by Beth Livesay
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SEARCHMENUSEARCHOffer free services to cancer survivors on Tuesday, June 2.
This month we asked nail techs: Do you socialize with clients outside of the salon? Why or why not?
Maggie needs to remind herself that she has options.
Maggie enjoys other people’s drama — up to a point.
Maggie can chitchat with anyone. Well, almost anyone.
Maggie is wary of clients who bond by tearing down their previous nail tech.
Maggie is bugged by clients who try to finish her sentences for her.
Maggie is grateful to the clients who play therapist to her on occasion.
This month we asked nail techs: How do you deal with client no-shows?
Lots of techs are loving StyleSeat’s online booking — and not just because basic services are free.
Front Desk Strategies is a three-part bundle of educational recordings from salon consultant Lisa Marie Arnold.
Around the holidays it can be a good idea to show extra customer appreciation.
E-mail marketing is one of the best, most cost-effective ways to help spas and salons grow. When properly utilized, e-mail marketing campaigns can be an effective tool to promote products and services, increase client retention, and bring in new clients.
We asked clients what little details make a big difference in determining which salon they pick over another. Their answers may surprise you!
You hired her, trained her, helped fill her book, and now she’s leaving the salon. What will you tell the clients?
"We do throw some awesome parties with lots of food, drinks, door prizes, gifts, and discounts,” says Samantha Hanby, owner of Polished Nail Salon in Yukon, Okla., who held a Customer Appreciation Day for clients last September and plans to make it an annual event.
At New York City-based spa chain Bliss, they believe reading makes you a brighter and happier person. That’s why the spa is partnering with a series of authors as part of its new Paging Happiness book club.