Salon Gives Clients Personalized Welcome Sign
At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.
MENU
SEARCHMENUSEARCHLoading data...
At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.
Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.
This month we asked nail techs: Have you ever turned away a client? If so, why and how did you do it?
Looking at all the ways a client can get attention from her nail tech, if only the negative kind.
This month we asked nail techs: How do you handle your clients when you go on vacation?
Salon consultant Neil Ducoff has something to say to those nail techs who raise their prices, then let certain clients slide on the increase: Get a new backbone.
Nail tech Jenny Kim remembers her client Kaaren Parker Gray as a “kind lady.” In August, Gray died as a result of a heart attack, leaving Kim $50,000 in her will in recognition of her “love and devotion.”
What are your clients and employees saying without words? Learning to read body language can help you manage employees and create happy returning clients.
Everyone has that one client who is demanding, rude, disrespectful, or perpetually late. We’ll give you four techniques to soothe the situation rather than seethe on the inside.
When she can’t make her standing appointment, one longtime client notifies her nail tech with poetry.