"I try not to concentrate on moving the mountain, but rather on moving grains of sand."
2 min to read
We often joke that nail techs act as therapists at times. Well Victoria, B.C., Canada-based nail tech Elisabeth Webster really does offer counseling in her role as a social worker for the Victoria Cool Aid Society, a non-profit agency that offers support to people whose mental health and addiction issues have led to them to being homeless and/or unable to function in society on their own.
As a tenant support worker, Webster helps to oversee eight apartment buildings for people on social assistance who require supervision and mental health support in order to function adequately in their daily lives. “We ensure clients take their medication, have a safe, clean place to live, and provide immediate access to counseling and support if a crisis occurs,” she says. “We also try to model positive life skills for our tenants, encourage them to make safer choices for themselves daily, and discourage the attentions of predatory individuals looking to exploit them.”
Ad Loading...
The most rewarding part of the job, she says, is seeing clients use the life skills and boundaries the staff tries to teach them every day. “For instance, seeing a client decide not to let a known drug dealer come into the building with them or to refuse to buy a piece of stolen property because they don’t want to get into trouble with the law are ways I see my work making a difference,” she says.
“The bottom line is that we do not rescue or enable anyone who wants to keep making poor decisions, but we will work to support them if they want to make positive changes in their lives. It’s always a challenge, but I try to concentrate not on moving the mountain, but rather on moving grains of sand; eventually the mountain will diminish and disappear — it just takes patience and time from a dedicated team of people working together.”
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Inside the Systems That Power an Elevated Salon Experience
From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.