Patience is supposedly a virtue, but these days, I feel like hardly anyone exhibits this trait. A swipe or a click is all that’s expected to connect us with what we want. I too crave the satisfaction of a quick turn-around, but my most recent manicure appointment showed me that some things are just worth waiting for.
My nail inspiration. I acutally had the honor of writing the foreword for this book!
Patience is supposedly a virtue, but these days, I feel like hardly anyone exhibits this trait. A swipe or a click is all that’s expected to connect us with what we want. I too crave the satisfaction of a quick turn-around, but my most recent manicure appointment showed me that some things are just worth waiting for.
Four years ago, I discovered nail artist Teena Olsen on Instagram (@tee_ohh). I loved all of her work, and when it came time for my 30th birthday, I knew I wanted Teena to do my nails. Because I was traveling for my big birthday celebration, I wasn’t able to have her do my nails, but recently I made it to Northern California and finally got my appointment. It was a dream service. She replicated a vintage fabric print by hand-painting it in OPI GelColor.
Ad Loading...
Patience is of the utmost importance to the creative process. For nail technicians, patience is a daily priority. Getting through a complicated service, making a repair, or removing product can all be trying and time-consuming tasks — not to mention challenging when clients are impatient.
One of the hottest topics on www.nailsmag.com and one of our most frequently asked questions is about speeding up service times. While efficiency is key, speed is not always king. If you’re torn between doing work that moves your clients or just doing work that moves them along, I encourage you to err on the side of taking your time. Explain to your clients that you care about the look of their nails and that a rush job is not the job you do. Remind them (and yourself) that what you’re creating is one-of-a-kind, and the cost of the service from a time standpoint should reflect that. I’ve been to several salons that have done quality work in a quick amount of time. However, when I leave a salon, it’s not the amount of time the service took that I remember. What stands out more for me is the overall experience of the visit and the nails that resulted from it.
I don’t know that I’ve ever had such an emotional connection to a set as I do to these nails Teena created. Waiting three years to see Teena was longer than I would have liked, but in the end, the timing worked out beautifully. These nails commemorate not only an appointment three years in the making, but the beginning of the Salon Fanatic Tour.
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Inside the Systems That Power an Elevated Salon Experience
From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.