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One of the first companies to specialize in nail jewelry, this Southern California firm is the focus of Nails Magazine's June Cover.
In a light, entertaining interview, Karen Ozcan recalls the "early days" and explains the trends that have shaped her company and product.
This lack of communication within the salon field in general, with her profession as a licensed manicurist and with the latest in products, equipment, techniques in particular, have proved an ongoing frustration from the outset.
Despite all these obstacles, Rudisill finally was able to open The Emery Board in Charlotte, North Carolina, in July, 1981, as a licensed manicurist and today employs two full-time licensed manicurists, is cramped for space, has a steady flow of customers, yet still finds she must maintain a constant personal search for information about her field.
The shop is located in a small commercial building in the southeast section of the City of Charlotte, on one of that city's busiest through streets. She is adjacent to a beauty salon, yet has the autonomy of her own space, and shares the front/ rear parking lots the building affords with all other tenants.
"I simply can't totally understand why it still is so hard to get into the mainstream of this industry," she declared. "I know its birthplace and still the strength at its core centers around the West but that still doesn't make sense when you figure our Charlotte market area numbers over 400,000 people."
Rightly, Rudisill contends a potential customer base of that magnitude in a section of the South recognized nationally as one of the fastest growing on a mid to high demographic level certainly should be pedicures pretty much seasonal here thus far."
While pleased with the two licensed employees she presently has. Rudisill admitted both came directly from beauty school, freshly licensed and with little experience.
"I hope with any future people I hire I don't have to go this same route, for the o-j-t is costly, time-consuming and very difficult in a small, busy shop like mine," she explained. Reflecting, "But when you consider the chance of finding someone who is experienced are pretty slim around here, I really can't expect things to change very much in the future."
Her employees work on straight commission and use brands Rudisill selects. "We talked brands over when they first came and compromised on what we'd all use," she explained. "I just didn't want to get into trying to keep each of our brands separate, so I've made all the buying decisions for all of us from the day I opened,"
A firm believer in continuing education, Rudisill urged industry leaders to strive for more widespread ongoing education programs "that would be made available to those of us already licensed with established businesses regardless of where we're located."
She feels the combination of this and more stringent, enforced control and regulation of qualifications for salon operations can make the industry remain healthy and grow nationwide.
"Without these, it will die," she concluded.
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Sponsored by Amex
Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Sponsored by Amex
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Sponsored by Amex
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Sponsored by Amex
This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.
Anna Manukyan shares a breakdown of what different types of financial accounts should be used for.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro
Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.
