Nails
MenuMENU
SearchSEARCH

Six Ways to Stay Connected to Clients During Quarantine

Don't totally social distance from clients due to quarantine. Here's six ways to stay in touch.

by Erica Schlabach
April 7, 2020
Six Ways to Stay Connected to Clients During Quarantine

 

2 min to read


We have two options: To stay in bed and wallow in the reality that we aren't working and having no idea what the future brings or see this as an opportunity to build connections with existing clients and possibly new ones. Why waste the time we've been given? Why not take this as an opportunity to maintain or deepen our connections to our clients? Social distancing doesn't mean we have to cut off communication. It simply means we are physically distancing from each other, not emotionally. We are social creatures so it is only natural to want and enjoy people but for the time being, here are 6 simple ways to stay in touch:

1. Send your clients a handwritten letter or personalized email letting them know how much you appreciate their business and miss them! This personal touch will go a long way.

Ad Loading...

Via Vanessa McCullough

2. Post on Instagram or Facebook about something your clients can do to take care of their nails while they are at home. Have fun with it! Then, link them back to your services and/or products.

3. Add positive thoughts on your social media to share with your clients. Inspire them to take care of themselves during this hard time. This will show them that you care about them as a person, plus people are looking at social media more than ever with the extra time.

4. Try a virtual happy hour with other co-workers or others that inspire you. This is virtual networking!

5. Try calling your clients to check on them during this time. Remind them that you care about them and their well-being. I bet they will be rushing into see you after you go the extra mile once they can.

6. Post about another local business to show ways you can support them. This shows your clients and network how important it is to support your business too during this time. 

Ad Loading...

Let's not waste time. Is this a difficult situation? Yes. There is no denying this but let's shift our mindset towards controlling what we can do about it. I look forward to seeing the creative ways everyone is growing!


Subscribe to Our Newsletter

More Business

A row of styling stations at JBW Jeffrey Ching Salon
Business|Articles|Mar 3, 2026

Precision, Passion, and the Business of Beauty

When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.

Sponsored by Amex

Ad Loading...
Business|Articles|Nov 27, 2024

Prepare for Small Business Saturday® with American Express

The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.

Sponsored by Amex

Ad Loading...
Business|Articles|Oct 22, 2024

Success at the Top: Thriving on Madison Ave.

Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.

Sponsored by Amex

Business|Articles|Sep 6, 2024

Vagaro’s New AI Features and Communication Tool Pave the Way for a More Efficient, Profitable Business

Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.

Sponsored by Vagaro

Business|Articles|Aug 6, 2024

5 Things I Won't Do as a Nail Tech

This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.

Ad Loading...