September 12, 2018 | Article
This software guide by our sister publication Salon Today introduces you to a variety of digital products to add to your management toolbox.
September 11, 2018 | Article
Salon Rootz created an online chat option that can be used by site visitors to ask questions or book an appointment in real time.
September 5, 2018 | Article
Take our quiz to see whether you put the "team" in "teamwork"!
August 28, 2018 | Article
This month we asked nail techs: Do you allow clients to schedule via text? Why/why not?
August 8, 2018 | Article
This month, we asked nail techs: do you think licensing requirements should be reduced or even eliminated? Why or why not?
July 31, 2018 | Article
Every month, Salon Bleu gives one client the VIP treatment.
June 20, 2018 | Article
This month we asked nail techs: How do you deal with clients messing with their phone during a service?
May 7, 2018 | Article
“Many of us start out customer relationships by giving great customer service, but slowly let it fizzle,” says Milady’s Michelle Campbell.
May 4, 2018 | Article
In this transcription of The Nail Hub Podcast, Elizabeth Morris discusses how you can give your clients a streamlined and tactful checkout process so they leave your salon on a high note.
April 24, 2018 | Article
Creating a perfect experience for your clients is an admirable goal, but it could be a liability if taken to an extreme. Is perfectionism preventing you from profits?
April 24, 2018 | Video
Young Nails' Tracey Reierson and Habib Salo discuss how to approach problems with difficult clients.
April 2, 2018 | Article
This month we asked nail techs: What's the nicest thing a client has ever said to you?
March 23, 2018 | Article
From minor inconveniences to major requests, learn to ask in a way that yields results.
March 1, 2018 | Article
This month we asked nail techs: How do you get indecisive clients to make a decision on nail color/design?
January 30, 2018 | Article
If your salon isn’t equipped for plus-sized women, you may be losing out on valuable clientele.
Foot Forward Summit 201832 photos
Cosmoprof North America 201837 photos
A much-decorated competitor, Collier’s work has been featured on magazine covers and in marketing brochures. Outside the studio, she spends... Learn More
How can I cut costs and finally make a profit?
As a mobile tech, how do I ensure I get paid?
What is this washboard-pattern defect in the middle of my thumbs?
Is it normal that I'm in pain after doing a couple clients' nails?
How do you handle a client who constantly tries to correct you or tell you what to do?
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How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.
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