May 20, 2019
| Article
“If a guest mentions something that would make her happy, we will go out of our way to do it,” says Fiona Tolunay, co-owner of Houston’s Vanity Salon.
Keywords: business management client retention customer service
March 1, 2019
| Article
Celebrity manicurist Michelle Saunders shares her tip for helping clients choose a color they will like and doing so quickly.
Keywords: celebrity nail techs
January 11, 2019
| Article
Learn how to use proper removal of gel nails to set yourself apart, build your professional reputation, and gain loyal clients.
Keywords: gel removal marketing/promotions product removal removing gels
November 28, 2018
| Article
At Ouidad Salon by Chadwick and Igor, clients are given the opportunity to beautify their car while they beautify themselves.
Keywords: Florida
November 28, 2018
| Article
This month we asked nail techs: What is your biggest client pet peeve?
Keywords: client relationships clients crowdsourcing
October 22, 2018
| Article
Anyone can display products in a straight line, but by taking the time to create an engaging display, you will attract customers, entice them to try new products, and ultimately see an increase in sales.
Keywords: Business product displays retailing
October 15, 2018
| Article
As more states begin legalizing the use of marijuana, general interest in the benefits of the cannabis plant continues to grow. The use of hemp-derived CBD oils is being introduced in some spas and salons across the country — should yours be next?
Keywords: CBD health holistic lotions
September 27, 2018
| Article
The Club Chair LE from Living Earth Crafts features a retractable, motorized, fully plumbed pedicure bowl that saves on space and allows techs to perform manis, pedis, or both in comfort.
Keywords: deluxe pedicures foot care pedicure equipment pedicure products pedicures
September 12, 2018
| Article
This software guide by our sister publication Salon Today introduces you to a variety of digital products to add to your management toolbox.
September 11, 2018
| Article
Salon Rootz created an online chat option that can be used by site visitors to ask questions or book an appointment in real time.
Keywords: appointment tracking Business client communication customer service marketing/promotions
September 5, 2018
| Article
Take our quiz to see whether you put the "team" in "teamwork"!
Keywords: Business business management dealing with coworkers quiz work life balance
August 28, 2018
| Article
This month we asked nail techs: Do you allow clients to schedule via text? Why/why not?
Keywords: appointment tracking business management crowdsourcing smartphones
August 8, 2018
| Article
This month, we asked nail techs: do you think licensing requirements should be reduced or even eliminated? Why or why not?
Keywords: education licensing national licensing state licensing
July 31, 2018
| Article
Every month, Salon Bleu gives one client the VIP treatment.
Keywords: Business client relationships client retention
June 20, 2018
| Article
This month we asked nail techs: How do you deal with clients messing with their phone during a service?
Keywords: cellphones in the salon crowdsourcing smartphones
