October 22, 2018
| Article
Anyone can display products in a straight line, but by taking the time to create an engaging display, you will attract customers, entice them to try new products, and ultimately see an increase in sales.
Keywords: Business product displays retail displays retail merchandising retailing
October 15, 2018
| Article
As more states begin legalizing the use of marijuana, general interest in the benefits of the cannabis plant continues to grow. The use of hemp-derived CBD oils is being introduced in some spas and salons across the country — should yours be next?
Keywords: CBD health holistic lotions
September 27, 2018
| Article
The Club Chair LE from Living Earth Crafts features a retractable, motorized, fully plumbed pedicure bowl that saves on space and allows techs to perform manis, pedis, or both in comfort.
Keywords: deluxe pedicures foot care pedicure equipment pedicure products pedicures
September 12, 2018
| Article
This software guide by our sister publication Salon Today introduces you to a variety of digital products to add to your management toolbox.
September 11, 2018
| Article
Salon Rootz created an online chat option that can be used by site visitors to ask questions or book an appointment in real time.
Keywords: appointment tracking Business client communication customer service web marketing
September 5, 2018
| Article
Take our quiz to see whether you put the "team" in "teamwork"!
Keywords: Business business management dealing with coworkers quiz work life balance
August 28, 2018
| Article
This month we asked nail techs: Do you allow clients to schedule via text? Why/why not?
Keywords: appointment tracking business management crowdsourcing smartphones
August 8, 2018
| Article
This month, we asked nail techs: do you think licensing requirements should be reduced or even eliminated? Why or why not?
Keywords: education licensing national licensing state licensing
July 31, 2018
| Article
Every month, Salon Bleu gives one client the VIP treatment.
Keywords: Business client relationships client retention
June 20, 2018
| Article
This month we asked nail techs: How do you deal with clients messing with their phone during a service?
Keywords: cellphones in the salon crowdsourcing smartphones
May 7, 2018
| Article
“Many of us start out customer relationships by giving great customer service, but slowly let it fizzle,” says Milady’s Michelle Campbell.
Keywords: customer service
May 4, 2018
| Article
In this transcription of The Nail Hub Podcast, Elizabeth Morris discusses how you can give your clients a streamlined and tactful checkout process so they leave your salon on a high note.
Keywords: Business business tools customer service The Nail Hub
April 24, 2018
| Article
Creating a perfect experience for your clients is an admirable goal, but it could be a liability if taken to an extreme. Is perfectionism preventing you from profits?
Keywords: client issues customer service nail prep polish techniques time saving ideas
April 24, 2018
| Video
Young Nails' Tracey Reierson and Habib Salo discuss how to approach problems with difficult clients.
Keywords: client issues client relationships clients difficult clients Young Nails
April 2, 2018
| Article
This month we asked nail techs: What's the nicest thing a client has ever said to you?
Keywords: crowdsourcing customer service
