

On My Mind: Are You Specialized or Diversified?

Nailing the Right Hashtag
New Orleans-base nail tech credits her social media fan base of 40,000 followers to detailed hashtags. Get her tips here.
20 High-Touch Ideas for a High-Tech World
In the modern retail environment of commodity services and prices, consumers will pay a premium for old-fashioned customer service. Try any (or all) of these 20 high-touch customer service tips.

Tech Has a “Can-Do” Attitude
“I spend most of my weekends in late summer and fall canning home-grown organic foods,” says Jennifer Lutz, a tech at Tangles Hair and Nails in West Chester, Pa.
Five Ways to Ensure Your Marketing Video Will Suck
Jennifer Santoro of InVidz Smart Video Technology outlines five factors that will destine your video for failure.

A Simple Scheduling App
The Rendezvous Appointment Book for the iPad presents a simpler way to create and manage appointments.

Fancy Schmancy Menu
V.I.P. Salon & Spa owner Reneé Borowy ordered her specialty menus online from a restaurant menu company and had them embossed with the salon’s logo.

Show Your Clients You Care With Homemade Holiday Gifts
Looking for a way to thank your loyal clients this holiday season? Why not give them something personal and homemade? We put together a group of simple projects that will show your customers just how much you care without breaking the bank or your skill level. Follow them exactly or add some custom changes to really make them your own.

Hypothetical Business Building
Say someone gave you $10,000 to spend on your business, how would you use it?

9 Ways to Winterize Your Services
NAILS spoke to nail techs across the country to find out what they’re doing to entice customers during this season.

Crowdsourcing: How do react to negative feedback on Yelp?
This month we asked nail techs:How do you react to negative feedback on Yelp? Do you respond?

Click Here: www.weebly.com
Weebly site builder allows you to start a website, blog, or online store easily and affordably.

Meevo Is Smart Software
Based on decades of client feedback, industry knowledge, and experience, Millennium Systems International has launched Meevo salon management and scheduling software.

On My Mind: Where Are Your (Virtual) Manners?
Editor Hannah Lee urges us to examine our online manners.

Crowdsourcing: What are the best-selling retail items at your salon? What has a hard time selling?
This month we asked nail techs: What are the best-selling retail items at your salon? What has a hard time selling?

7 Tips for Better Tweeting
Bernard Perrine, CEO of social media marketing company HipLogiq, offers tips for composing ideal Tweets that will boost business.

Longer Nails, Higher Price Tag
If stylists can charge more to trim long hair, then why can’t nail techs charge more to fill longer nails? Actually, some do.



