This Season's Hottest Nail Art Products
Stock up to up the ante. Here's what hot in nail art.
Learn From Someone Who’s Been There
In his new book, “Tales of an American Entrepreneur: Journey of a Small Business Owner,” beauty industry veteran Michael Randazzo shares business tools and counsels patience and perseverance to help other salon owners achieve the level of success he has seen.
Best Tips to Upsell Services
Learn to increase your paycheck by making an extra sale or booking an unexpected appointment.
Crowdsourcing: What was your biggest nail service disaster?
This month we asked nail techs: What was your biggest nail service disaster?
by Tracy Rubert
Well, That's Embarrassing
We’ve all had those mortifying moments in (and out of) the salon. A few brave techs shared their most embarrassing at-work situations with us and experts weighed in on how to do proper damage control. Don’t let the following happen to you.
by Beth Livesay
Coping With Serial Complainers
To handle constant complainers, keep your wits about you.
Bizzy App for E-mail Marketing
Bizzy mobile app helps small businesses send timed and targeted e-mail marketing campaigns. Bring customers back without the cost of a marketing department!
Crowdsourcing: Clients on Cell Phones
This month we asked nail techs: How do you feel about clients using their cell phones during a manicure? What do you do if it messes up your work?
by Tracy Rubert
20 High-Touch Ideas for a High-Tech World
In the modern retail environment of commodity services and prices, consumers will pay a premium for old-fashioned customer service. Try any (or all) of these 20 high-touch customer service tips.
Virtual Nail Tips Are Made to Order
Created by nail tech So Yong Yu using Dashing Diva’s Virtual Nail Tips, these full coverage nails can be applied by time-pressed clients at home.
by Judy Lessin
Artwork Only
Margaret Thomas’s nail-art-only appointments mean she can get right to the fun stuff.
Crowdsourcing: Do You Use an E-File?
This month we asked nail techs: Do you use an e-file?
by Tracy Rubert
Senior Specials
Salon owner Shari Finger designed a simple menu just for her older clientele.
The Rendezvous Appointment Book
The Rendezvous Appointment Book for the iPad presents a simpler way to create and manage appointments. The app is intentionally a very uncluttered and limited featured utility. It’s sole purpose is to replace the paper appointment book for specific business segments for virtually anyone who provides services to many clients a day, including nail techs.
Quick-Time Manicures
Salon owners are adding faster-than-usual manicure services to their menus to meet the needs of busy clients.
Walk-ins or No Walk-ins?
Do you give walk-ins the red light, yellow light, or green-light-go? Consider which of these salon policies will help you increase client traffic.
by Tracy Rubert
Crowdsourcing: What's been your most successful charity event to date?
This month we asked nail techs: What's been your most successful charity event to date?
by Tracy Rubert