Business
Yesterday, It All Seemed So Important
Nail technicians across the globe rallied together after the September attacks on the United States. In the wake of this tragedy; the industry has pulled together and gotten on with business, but not without stopping to care.
by Hannah Lee
Reader to Reader: What’s your salon’s policy on booth renters retailing?
Says one reader: "We are very lucky to be able to retail in our salon. It pays my rent!"
The Revolution of 1994
Behind the Scenes: Alisha Rimando Is the Golden-Girl
When Alisha, who has been doing nails for seven years, came out to do our shoot she stayed with NAILS’ cover veteran Tom Holcomb.
In Memoriam: W. Denis Hand [1948-2001]
Like one of those uncles who drives you crazy retelling a story, my old boss Denis Hand used to tell everyone we met that he gave me my start in the business, and indeed he did.
On the Road in San Francisco
In San Francisco, you can find a nail salon on practically every block
by Hannah Lee
As I See It: Business Is Good
By the time you read this, six weeks will have passed since September 11, 2001. Collectively, we will likely be past the initial stages of grief and shock, having moved on to the well-understood stage of grief known as acceptance.
Behind the Scenes: Life Is So Glam
Tom Bachik, who travels the world educating nail techs for Creative Nail Design, is hard to pin down, so we figured why not get this master tech to do two covers at once.
How to Handle Customer Complaints
We hope these tips on soothing angry clients may help.
Policies and Procedures: Word Power at Work
While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.
Tech Takes to the Road
Mobile nail tech says, ”I still work part-time in a salon so I can keep in touch with that environment, but I don’t like to sit around, so I simply meet my clients there."
On the Couch Answers Your Business Questions
How should a nail tech deal with a client whose family life is disturbing?
Footnotes of a Writers Trip to Germany
We always like to learn about the nail industry in foreign countries. Unfortunately we are not always lucky enough to travel to distant lands. When we found out one of our writers was going on vacation in Germany we assigned her the “difficult” task of going to a spa to do some investigating. Turns out it wasn’t so difficult
Good Enough to Drink
While we wouldn’t recommend drinking them, this Melbourne, Fla.- based spa boasts a Balinese feel and a nail bar that serves up manicures and pedicures that sound good enough to drink.
by Hannah Lee
How did you come up with your salon’s name?
This month's Reader to Reader column shares the stories of salon naming from amusing to sentimental.
The Gift of Giving Homemade Gifts
The holidays are around the corner and there’s no better time than now to start thinking of unique gifts to give to clients. Show your clients your appreciation with a one-of-a-kind present.
Salon Security
Johnston County, N.C.; Uniondale, N.Y; Savannah, Ga.; Brea, Calif.; Shreveport, La.; Rockville, Md … State and federal agencies don’t have any statistics on the number of beauty salons robbed each year; but newspaper headlines from the past year show it can happen in any salon, anywhere. Make sure it doesn’t happen in yours.