How Do You Gently “Fire” Clients?
NAILS asks readers how to get rid of clients who are causing more harm than they're worth.
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NAILS asks readers how to get rid of clients who are causing more harm than they're worth.





Now that summer is approaching, it’s time to start educating clients about the need to take their skin health seriously.
Mona Lisa has been an iconic figure for centuries. Nail technician Wendy Weldon uses nails as her canvas to recreate the famous painting.
Readers do such sweet gestures as baking cookies to offering special free services.
I was invited to participate in a fashion photography workshop two days ago. Not as a photographer or model but as a stylist — nail stylist that is. My call time was 9 a.m., but I
The Premiere Orlando beauty show is this weekend in Florida and there are lots of fun events. Click here to find out more about what's going on at the show. NAILS will be at the BeautyTech
Flawless and Healthy believes in an economy based on care. The company donates 10% of its income to charity causes and lets customers know how the money was distributed.
Techs know that frequent applications of hand sanitizer can cause dry skin. Dr. G’s new Hand Sanitizing Moisturizer contains natural botanicals to moisturize and heal damaged skin.
We all know customer satisfaction is essential to the survival of our businesses, but how do we find out whether our customers are satisfied? The best way is to ask them with regular customer satisfaction polling. Talking to your customers — finding out what they like (and dislike) about how you do business — is the first step toward success and growth.
Maggie still has plenty to do after the last client of the day leaves.