Reader to Reader: What's better in the salon: small private rooms or a room with multiple stations?

February 16, 2012

What’s better in the salon: small private rooms that are one-on-one or a room with multiple stations so people can interact with each other?


While I love the one-on-one time with clients that single rooms provide, it’s always nice when the whole salon is in on a discussion, then pretty soon the ladies are chatting like old friends. I’ve had several clients say what a great time they had with other clients who they didn’t even know beforehand. I definitely think the multi-station setup is better!
Monica Geyer
South Side Nail Candy, Pittsburgh, Pa.

It really depends on your target market. If you are attracting a younger clientele, then the open area might be ideal. If you are targeting a mature clientele, they may appreciate the private rooms.
Olga Little
Nails by Olga, Chicago

I love the buzz of everyone in one room. The interaction can be fun for everyone! However, I find that a separate area for pedicures can be nice. It is a much more relaxing service and you can keep the noise level down.
Malea Immergluck
Yorkville, Ill.

I think it depends on if you have a full clientele or not. If you have a full clientele then a private room is ideal. But if not, you need to be in the open to see other salon clients and interact with them so they can see you and your work. This helps grow your business.
Tiffany Tucker
Mocha Nails Salon, New Orleans

An open room is better. We have clients who come in at the same time as a friend or who meet new friends at the salon while getting their nails done. Clients love the open dialogue. I also think it’s great when they get caught up in chatting — I can work a little faster when I don’t have to carry a conversation.
Kara Milner
POLISH!, Cobourg, Ontario, Canada

I have a private room, and my clients love the one-on-one, the privacy, and the fact that I can create my own atmosphere to suit the client (like changing up the music to suit her preference). Being in a studio room also prevents clients from extra exposure to multiple chemical services going on at once in a multiple station salon and from having to talk over blow dryers and other conversations. Also I should add that I do hair and nails in the same studio room; this is really convenient for my clients who come to me to get all their services in one place without having to move to another area of the salon.
Vicky Kissick
Today’s Images Salon, Avon Park, Fla.

I offer both in my salon. The pedicures are separate (and quiet), as is the esthetician room. But the nail techs and stylists are all together. I love the hum of a busy salon. If we want to interact we can, and if you look busy we have enough professionalism to not interrupt.
Lisa Anderson
Avanti Salon, Sparks, Nev.

One big room where people can interact — my clients enjoy it more. They can have a great time talking and having a laugh with each other. Clients who like it quieter usually book their appointments at less busy times.
Tara Akhtar
Beauty Junction, Sheldon, Birmingham, England

Illustration by Ajay Peckham

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