Business

Reader to Reader

June 01, 2000 | Bookmark +

Readers respond: Why did you leave your last salon?

Answer

I left because the owner wouldn’t let us or our clients eat in the salon; he said we were attracting bugs. We either had to eat outside or in our cars – even during the winter. He also didn’t like us working late except on Fridays. If we worked past 10:30 p.m., he’d charge us $10 extra on our booth rent. I respected his rules until I found another salon.

Deborah Williams, Obsessions by Carolyns (Killeen, Texas)

I was working in a salon that was attached to the owner’s home. It was great for a while, but the owner soon began asking me for favors. She was also a heavy smoker, and my clients didn’t care to smell like smoke when they left the shop. After seven years, I got the itch and moved. My clients and I are much happier now.

Cynthia HortonThe Hair Studio, Tanning, & Nails (Stryker, Ohio)

I left my last salon after working there for nine years. I loved the owner but the salon was so busy and hectic that I left each day feeling frazzled. There were days when children would come in on inline skates, or parents would tan and leave their children for us to watch. I recently opened my own salon and things are going so well that I wish I had done it sooner.

Jackie MaddockThe Beauty Shop (Preston, Idaho)

Before I started my own business, I worked as a manicurist at a well-known salon in my area. One day it was very slow, so I cleaned my station as well as many others. This occurred several times. Instead of appreciating my hard work, my boss stopped the cleaning service for the salon and added more cleaning work for me to do. Being the hard worker that I was, I continued to do the cleaning work with no complaints. When my clients began telling me that I had become a cleaning lady instead of a manicurist, I decided to leave.

Neelam MalhotraNew City, N.Y.

The main reason I left was because the manager emphasized teamwork, but she would talk about other employees behind their backs. At first, I foolishly thought that I was her privileged confidante and that I could help her with all the salon problems, but it finally dawned on me that I, too, was being gossiped about to various coworkers. One by one, my coworkers left with bitterness, myself included.

Jill St. Claire-WrightAngel’s Salon (Bowling Green, Ky.)

 

Bookmark +

How can I cut costs and finally make a profit?

I’ve been doing nails for almost two years and have built a decent clientele. The only problem is, I did the math and over 50% of my income is going back into nail products. I’m using top-of-the-line brands and disposable files. How can I cut costs and finally make a profit? I know our prices are too low as well, but we are trying to stay competitive. Any advice?

Bookmark +

As a mobile tech, how do I ensure I get paid?

I have a question about working as a mobile tech. When clients book group events or nail parties, how do you go about getting deposits and payments? Have you ever traveled to a client’s house and they were unable to pay? What did you do?

We respect your data and privacy.
By clicking the submit button below, you are agreeing with Bobit’s Privacy Policy and this outlined level of consent.

Bookmark +

What should I do differently with male clients?

I’m starting to get more and more male clients. I am wondering how long a manicure for a man should last and how to price it? Also do you have any recommendations on what else I can do to give them an extra masculine sense of comfort?

Bookmark +

Should I Use Punch Cards?

I recently started working at a high-end salon and I’m looking for marketing ideas. Should I do punch cards? I can’t do “refer-a-friend” because I don’t have consistent clients yet. We are already doing social media.

Bookmark +

Should I start requiring a nonrefundable deposit for special-time appointments?

I want to start requiring a nonrefundable deposit for special-time appointments. My posted hours are 9 a.m. to 8:30 p.m. by appointment only. I am ridiculously flexible with my schedule, and let people book earlier and later if they can’t get in during normal hours. Recently, I had a 7:30 a.m. no-show! She was supposed to get services totaling over $100, and I forfeited holiday plans to accommodate her. She comes every two weeks, so I can’t lose her, but this is the second time she’s no-showed. What should I do? And how would I go about informing current clients of the new policy on off-hour deposits?

Load More
a Bobit media brand

Create your free Bobit Connect account to bookmark content.

The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!

Create Account