Everyone has to start somewhere, as scary as it may seem! You already took the first leap of faith by applying and getting the job; now you just have to keep an open mind and show ’em what you got!
One thing I realized as a newbie nail tech was how varied the taste of your clientele can be. For example, I have a particular style that is my main focus and what I am good at, which is nail caviar and 3-D and abstract nail art. But I quickly realized not everyone likes it, so I started branching out into more subtle designs as well.
Elizabeth Fernandes, VLS Nails, Boston
The most important thing I learned was how to start building a clientele and getting them to understand that a true, professional acrylic full-set service takes a lot longer than 20-30 minutes.
Brandy Franklin, High Maintenance Glam Dolls, Pittsburgh, Pa.
Fake it ’til you make it!
Ad Loading...
Rachael PearsonBlush, Tacoma, Wash.
I learned that school does not prepare you for the real world work environment. However, fervor for continued education coupled with clear, focused enthusiasm for your craft will embolden you to reach out and attain your goals, keeping you on the path to success!
LeVonne King, LeVonne de Spa, Waterford, Mich.
When I first became a nail tech 25 years ago, I was a nervous wreck! I was shy and quiet until I realized that I could be confident in my work because I was a trained professional. I knew what I was doing and the client didn’t know how new I was.
Kathleen M. M. Ringwood-Wood, My Nails Rock!, Poughkeepsie, N.Y.
Ad Loading...
Act like you know what you’re doing! Never tell your clients that you’re a newbie.
Crystal Grimes, Freelance, Saint Peters, Mo.
Practicing every single day will increase your speed! A three-hour full set won’t take you that long if you constantly practice to increase and perfect your style.
Victoria Zegarelli, Nail Bar Lounge, Hauppauge, N.Y.
Align yourself with a mentor. Provide the service you’d want to receive. Although you’re licensed, your true learning starts now.
Ad Loading...
Jacquie Smith, Nails by Jacquie, Monee, Ill.
Working in a high-volume salon taught me the importance of being aware of your timing. Learning to eliminate unnecessary steps and stop second-guessing myself helps keep my whole day on track.
Danielle Lubin, Vito Mazza Salon & Spa, Woodbridge, N.J.
The majority of clients don’t know what a “perfect” set of nails looks like, so it’s okay to have slight flaws in your work in the beginning. The key is learning from your mistakes and always being open to learning new techniques.
Tanya Dangl, Nails by Tanya, Ontario, Canada
Ad Loading...
The most important thing I learned was to implement policies such as last minute-cancellation, no-show, late, no children, etc. Make sure you stick to your policies and that all your clients are aware of them in advance. This leads to a better client/nail technician relationship, in my opinion.
Talia Scherer, Sculpted Gel Nails by Talia, Lethbridge, Alberta, Canada
The most important thing I learned as a newbie in the salon industry is the importance of developing and building relationships with your clients. Getting to know who you’re servicing is one of the most important lessons because once a relationship is developed and the client trusts you, they’re more likely to spread the word about the quality of your work, thus helping you build your clientele.
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Inside the Systems That Power an Elevated Salon Experience
From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.