MENU
SEARCH
As comedienne Joan Rivers is fond of saying, "Can we talk . . . I mean can we talk here?"
As professional business people, we must live by a certain code, a code of ethics, a way of conducting business. Often it's a give and take, and centers on the ability to build with our suppliers and vendors the same client-customer relationship we rely on for our livelihood and success.
And as professionals, nothing less is expected. When we stray from these principles, our credibility is thrown into doubt.
What strikes me as alarming is the rash of complaints recently voiced by a variety of suppliers and manufacturers regarding the business dealings of nail technicians . . . alarming in that it seems the misdeeds of a few are creating problems for the many. Specifically, the writing of "bad" checks, the return of ordered merchandise without explanation, the return of merchandise never picked up.
These circumstances are not solely the responsibility of the technician . . . obviously each situation is unique. However, regardless of the reasons, these actions hinder suppliers and manufacturers and in the long run have their price in potential delivery delays and eventually the cost of goods.
For those few who conduct business in such a manner, consider your own livelihood, and the impact such actions have on your professional credibility and reputation. You'll find the price quite costly.
And for those suppliers and manufacturers frustrated by those few, consider the actions of the many, and avoid the cynicism that could cause you to overlook an innocent mistake.
In order to grow and succeed, we must all work together to build the long term, credible relationships we can all profit.
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Sponsored by Amex
Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Sponsored by Amex
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Sponsored by Amex
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Sponsored by Amex
This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.
Anna Manukyan shares a breakdown of what different types of financial accounts should be used for.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro
Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.
