Hannah Lee

Associate Publisher/Editor

Hannah Lee wrote

Order Another Round at the (Nail) bar

by Hannah Lee

Russell Ross-Smith, who opened his first nail bar a little over a year ago, now has three TEN locations in London, with plans to open more this year. He was in the British army, stationed in Germany 10 years ago, when he first got the idea to open a nail salon.

The First Impression [Really Does Count]

by Hannah Lee

Often overlooked, the front desk position in every salon has the power to make (or break) the first (and last) impression a client has of your establishment. Here we show you how to turn your front desk from asupport position into a profit center and customer service gateway.

WANTED: A Few Good Techs (Ideas on Attracting New Talent)

WANTED: A Few Good Techs (Ideas on Attracting New Talent)

by Hannah Lee

Finding (and keeping) hard-working qualified nail technicians is one of the most pressing issues facing the beauty industry today. When the nail business is at an all-time high, we find ourselves asking what factors are contributing to this industry dilemma. It is time for us to stop asking, “Why?” and start asking, “What can we do to solve this problem?”

Hands On owners Tony Wootton (left) and Michael Wolper in front of their Beverly Hills salon...

California Dreamin': New Salon Chain Opens

by Hannah Lee

A new breed of nail salon is on the horizon and the first glimpse of the future is in Beverly Hills, Calif. The future nail salon "chain" is called Hands On and the owners say they have designed a nail business that opens up a whole new realm of service-oriented, quality spa manicures and pedicures at reasonable prices.

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